Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.4
(323 Reviews)
Rating breakdown 323 reviews
5 Stars
239
4 Stars
26
3 Stars
18
2 Stars
13
1 Star
27
86%of customers recommend this product.
(
205 out of
239)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Customer Rating
5
My wife and myself have always trusted otterbox.
on December 30, 2023
Posted by: Jim M
Verified Purchase:Yes
She loves it and we know it will protect her phone better than a majority of the other cases.
Written by a customer while visiting otterbox.com
Posted by: Leslie
Verified Purchase:Yes
Love this case with the clip needed it for my cellphone I'm the rough on with cells
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I bought the Otter Box Defender Series Pro Case for my Samsung S23 Ultra. I love the rubber-like grip. The case is super durable and the colors look great 👍. I have used Otter Box before and I think they are one of the best out there. I definitely recommend this product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Adrienne
Verified Purchase:Yes
Beautiful and secure case. Doesn't chip or wear out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ras74
Verified Purchase:Yes
I thought it had a cover that went over the Camara in the back, guess I overlooked the specs. you cant really keep the back clip on due to it getting in the way of then pen.
Response from otterbox.comBy Customer Service, January 9, 2024
Hey! The holster for the Defender Series case is removable, so you can take it off when necessary or attach it to your belt for quick access to your device. If we may assist with any questions or issues, please do not hesitate to reach out to our Customer Service Team, as we are always happy to help!
Written by a customer while visiting otterbox.com
Posted by: Carl
Verified Purchase:Yes
The case is awesome. I have had three Otterbox cases and love them. The delivery was terrible and took 2 weeks.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Resa
Verified Purchase:Yes
I ordered 2 otterbox s23 FE covers and got 1 that I never ordered the 23 ultra does not work.
Response from otterbox.comBy Customer Service, January 16, 2024
Hello Resa! We apologize that an incorrect case was ordered. All our cases are designed to fit the specifications of each device series. We are happy to assist with either the return process or getting you the correct item. Please give us a call at 1-855-688-7269 and we are happy to help.
Written by a customer while visiting otterbox.com
Customer Rating
2
NEVER AGAIN
on January 17, 2024
Posted by: Wolfe
Case is okay for protecting the back and sides of the phone. However do not expect it to protect your screen at all. So much for the lip around the screen that's supposed to protect it. Otterbox is no longer top of the line like they used be. Samsung S23 Ultra was dropped less than two feet. The screen is now cracked in two places and the bottom half of the screen is not flashing from black to green. I will never purchase anything Otterbox again.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 19, 2024
Hello, Wolfe! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com