Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.4 out of 5
4.4
(323 Reviews)
Open Ratings Snapshot
Rating breakdown 323 reviews
5 Stars
239
4 Stars
26
3 Stars
18
2 Stars
13
1 Star
27
86%of customers recommend this product. 
(
205 out of 239
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Customer Rating
5 out of 5
5
Best phone case hands down
on November 24, 2023
Posted by: Rachael C
Verified Purchase:Yes
I've been buying Otterbox Defender Series for every phone or tablet I've owned for at least the last 10 years. So when I got a new phone it was my first purchase. I'm pretty rough on my phones and these cases offer me peace of mind. I will only buy an Otterbox Defender Series case, period. I got my sons their first phones for Christmas and I have bought them the Otterbox Defender case for them as well. I feel better knowing our devices are protected by what I think is the best.
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Lacking in security VS S22 Ultra
on November 26, 2023
Posted by: Caleb T
Verified Purchase:Yes
It falls out of the belt clip easily, and from a small fall to the ground it almost removes itself where the stylus is housed. There's a lack of security VS the S 22 Ultra case of the same line
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 27, 2023
Hello, Caleb! We apologize that you are experiencing an issue with the Defender Pro Series case and belt clip holster. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Defended nothing
on November 30, 2023
Posted by: CrackedPhoneandCaseSteveO
Bought my phone and case 2-3 months ago and my phone is already cracked and the case is broke.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 30, 2023
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Somewhat durable
on December 11, 2023
Posted by: Brnmr
Verified Purchase:Yes
Expensive decent quality since you have to have phone case on your phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
The King of Cases
on December 22, 2023
Posted by: Paul
Verified Purchase:Yes
I absolutely love everything OtterBox. Every phone I have ever owned goes into an OtterBox. These cases are in my opinion the best way to keep your phone protected whilst providing a sleek look and feel. I can't find anything wrong with any of the OtterBox products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it
on December 26, 2023
Posted by: Quintus
Verified Purchase:Yes
Once my case got here, I loved everything about it. Probably won't use the holster, but the case is amazing.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case, good protection.
on December 27, 2023
Posted by: Leslie
Verified Purchase:Yes
Great case, good protection. I don't use the belt clip though.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Fits like a dream!!
on December 29, 2023
Posted by: Sally J
Verified Purchase:Yes
It fits my 23 Ultra very well. Easier to hold on to my phone. It’s great!!
Written by a customer while visiting otterbox.com
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