Screen cracked with Otter Box installed. Thought this was not supposed too happen.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Older ones were good not the s23 ultra one .
on August 16, 2023
Posted by: Jim888
My Samsung 23 ultra fell off my bathroom counter. Even with my screen protector my screen got cracked and took out 1/2 my screen. Had the same case on a s21 and it stuck out farther over the screen protected it fine . Not happy with this version after it was 420 $ to get it repaired.
Response from otterbox.comBy Customer Service, August 17, 2023
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
Case has been on my phone for about 3 months. Experience is amazing. These are STILL the reigning champs of cases. Go ahead and slap one of these on; knowing the protection and style is top tier.