Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.4 out of 5
4.4
(327 Reviews)
Open Ratings Snapshot
Rating breakdown 327 reviews
5 Stars
242
4 Stars
26
3 Stars
18
2 Stars
14
1 Star
27
86%of customers recommend this product. 
(
208 out of 242
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Customer Rating
1 out of 5
1
Dissapointed
on June 8, 2023
Posted by: John doe
Verified Purchase:Yes
Case gets loose around phone after use and makes it feel un secure when holding
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBoxCustomer Service SupportJune 9, 2023
We're so sorry to hear the Defender Series Pro case for your Galaxy S23 Ultra has seen better days. We understand that you expect more longevity out of your OtterBox. The good news is we have our fantastic product warranty in place to keep you covered when things go sideways like this. Please give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to get the ball rolling on your replacement case.

Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I ALWAYS trust OtterBox!
on June 10, 2023
Posted by: M Cheney
Verified Purchase:Yes
I'm a very clumsy person, so obviously I need a TOUGH case. OtterBox has always protected my phones. When I bought the Galaxy S23 Ultra, choosing the case was a no brainer. The case fits perfectly with my screen protector and the edges are raised enough on the front and back that I know my precious phone will be protected from my clumsy ways.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Phone Case
on June 15, 2023
Posted by: Nikki Howard
Verified Purchase:Yes
Great phone case. Love the color and knowing that my phone is protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect!
on June 23, 2023
Posted by: Billy
Verified Purchase:Yes
Perfect at all aspects.
No complaints what so ever!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it
on June 23, 2023
Posted by: Jason
Verified Purchase:Yes
Great quality case. Quick delivery. One of the best cases I've ever had
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
20 great years of protection!
on June 25, 2023
Posted by: Randy Darby
Verified Purchase:Yes
Love it, fits nicely and looks great! Thanks for being with my family for 20 years of protection!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otterbox is a great product.
on June 26, 2023
Posted by: carjar95
Verified Purchase:Yes
I've always been very satisfied with otterboxes. I was very happy to get it for my new tracfone. I was pretty nervous the few days I had my phone w/out the otterbox. After I got the otterbox I knew my phone was safe. I wouldn't buy anything else to protect my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great!
on June 28, 2023
Posted by: Tiffany C
Verified Purchase:Yes
Amazing case! Protects the phone completely. My husband is rough on phones so having a phone case like this is great!
Written by a customer while visiting otterbox.com
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