Case gets loose around phone after use and makes it feel un secure when holding
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, June 9, 2023
We're so sorry to hear the Defender Series Pro case for your Galaxy S23 Ultra has seen better days. We understand that you expect more longevity out of your OtterBox. The good news is we have our fantastic product warranty in place to keep you covered when things go sideways like this. Please give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to get the ball rolling on your replacement case.
I'm a very clumsy person, so obviously I need a TOUGH case. OtterBox has always protected my phones. When I bought the Galaxy S23 Ultra, choosing the case was a no brainer. The case fits perfectly with my screen protector and the edges are raised enough on the front and back that I know my precious phone will be protected from my clumsy ways.
I've always been very satisfied with otterboxes. I was very happy to get it for my new tracfone. I was pretty nervous the few days I had my phone w/out the otterbox. After I got the otterbox I knew my phone was safe. I wouldn't buy anything else to protect my phone.