Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.4 out of 5
4.4
(323 Reviews)
Open Ratings Snapshot
Rating breakdown 323 reviews
5 Stars
239
4 Stars
26
3 Stars
18
2 Stars
13
1 Star
27
86%of customers recommend this product. 
(
205 out of 239
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Customer Rating
5 out of 5
5
Great product
on March 13, 2023
Posted by: Darlin
Verified Purchase:Yes
Very good fit and looks great! Since we had galaxy phones we used otter products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Goes well beyond its normal protection
on March 13, 2023
Posted by: Brent Ducommun
Verified Purchase:Yes
This has by far surpassed my expectations of a protective case. I dropped it from over 100 feet and only my protective screen was cracked in the corner. If i didn't have this case i am sure i would be replacing this phone by now.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Sleek Design
on March 13, 2023
Posted by: Shannon
Verified Purchase:Yes
Nice and sleek design. Was very easy to put on and has held up very well. The colors are spot on of what is shown online. 10/10 recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Chance for Misalignment
on March 13, 2023
Posted by: Gee Jay
Verified Purchase:Yes
It took me twice to get the openings to exactly align (< 0.125 mm) with the buttons. This is no fault of the case itself but the way the external piece was put on the first time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Broken plastic.
on March 13, 2023
Posted by: Cody
Verified Purchase:Yes
The Case. broke in the bottom left corner where the stylus is.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBoxCustomer Service SupportMarch 14, 2023
Oh snap! We're sorry to hear about this unusual situation with your Defender Pro Series case. No worries though! We have an otter-ific product warranty policy, and we would be happy to get you situated with a replacement. Just give us a ring at 1-855-688-7269!
Kindly,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Most trust worthy and deurble ive ever had thanks
on March 13, 2023
Posted by: Gregory
Verified Purchase:Yes
Love the brand will never change brands or companies
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good purchased
on March 13, 2023
Posted by: Rafael
Verified Purchase:Yes
satisfied with the product, since it is robust enough to protect my new cellphone
Translate a conversation
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
SAMSUNG S23
on March 14, 2023
Posted by: Josselin R
Verified Purchase:Yes
PHONE MODEL: Samsung s23
I bought this case about a month ago, and it doesn't let my phone to charge wirelessly. Most of the time I have to remove the case while on the car or any wirelessly charging. This is the main reason I am giving 4 star, other than that the case feels durable. (I do not have to remove 2 layers of otterbox, only remove one layer and it works)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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