Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.3
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
249
4 Stars
28
3 Stars
18
2 Stars
14
1 Star
29
86%of customers recommend this product.
(
213 out of
249)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Posted by: Nick
Verified Purchase:Yes
Best phone case ever defender cases have protecteded all my phones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Roll Tide
Verified Purchase:Yes
Awesome service as always and website is also very easy to use to find what case you need/want
Written by a customer while visiting otterbox.com
Customer Rating
5
Excellent Products, Great Prices worth it!!!
on September 28, 2025
Posted by: Anonymous
Verified Purchase:Yes
Been using Otterbox products for 5years . completely satisfied with durability of cases and none of phones or tablets have ever been damaged. Excellent protection when dropped. Recommend for all
your devices.
your devices.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JustTJ
Verified Purchase:Yes
As advertised . Does the job. Instructions were less intuitive than an old person with poor eyesight needs.
Written by a customer while visiting otterbox.com
Posted by: walt
Verified Purchase:Yes
im very upset. second OtterBox purchased same results. the Samsung 24 has curved screen cracked on curve again now have to replace again I wish they just said it will not protect curved edge
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, April 17, 2025
Hello Walt! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Kenneth
Verified Purchase:Yes
Sturdy and strong case. Only issue I've ever had is the belt clip breaking off
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Matt
Verified Purchase:Yes
Great phone case. I have used the defender series for the last several phones, and I won't use anything else.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Big O
Verified Purchase:Yes
Wrong case. I need S24 Ultra. The case was sent back and I have yet to hear anything from Otter Box !!!
Response from otterbox.comBy Customer Service, July 31, 2024
Hello! We are so sorry to hear an incorrect case was received. Please reach out to our CS Team by phone or via chat, with the 005 number associated with your return and we are happy to help check on the status of that return!
Written by a customer while visiting otterbox.com