Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.3
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
249
4 Stars
28
3 Stars
18
2 Stars
14
1 Star
29
86%of customers recommend this product.
(
213 out of
249)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Posted by: Sammy
Verified Purchase:Yes
I love these cases and always buy this specific one when I get a new phone. I'm clumsy and work woth small children so my phone is constantly being dropped. Never have had one break in one of these cases! I wish they came in cool designs or could mix and match colors but oh well they are worth what you get still.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Randy Darby
Verified Purchase:Yes
Love it, fits nicely and looks great! Thanks for being with my family for 20 years of protection!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jason
Verified Purchase:Yes
Great quality case. Quick delivery. One of the best cases I've ever had
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Billy
Verified Purchase:Yes
Perfect at all aspects.
No complaints what so ever!
No complaints what so ever!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Great looking and sturdy case for my phone; only wish it had a glass protector built in.
Written by a customer while visiting otterbox.com
Posted by: Nikki Howard
Verified Purchase:Yes
Great phone case. Love the color and knowing that my phone is protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: M Cheney
Verified Purchase:Yes
I'm a very clumsy person, so obviously I need a TOUGH case. OtterBox has always protected my phones. When I bought the Galaxy S23 Ultra, choosing the case was a no brainer. The case fits perfectly with my screen protector and the edges are raised enough on the front and back that I know my precious phone will be protected from my clumsy ways.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sherry
Verified Purchase:Yes
I have been buying the Defender cases for many years whenever I get new phones but this particular one for my new Samsung Ultra 23 is different. Not as heavy so I don't think it will be as protective and the edges on it are not smooth so they feel rough on my fingers. Not happy!
Response from otterbox.comBy OtterBox, Customer Service Support, June 12, 2023
So sorry to hear the Defender Series Pro case for your Galaxy S23 Ultra wasn't quite what you were expecting. We're constantly working to improve our cases with each new release, so although this case may seem thinner in comparison to a case you had in the past, we've thoroughly drop-tested and confirmed this Defender Series Pro case offers a DROP+ rating 4X the military standard (MIL-STD-810G 516.6).
We appreciate your feedback on the texture of this case, and we will be sure to pass that along to the proper teams for you. In the meantime, if you have any other questions or concerns regarding our products, feel free to give us a ring at 1-855-688-7269 and we would be happy to help.
Best,
OtterBox Customer Support
We appreciate your feedback on the texture of this case, and we will be sure to pass that along to the proper teams for you. In the meantime, if you have any other questions or concerns regarding our products, feel free to give us a ring at 1-855-688-7269 and we would be happy to help.
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com