Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.4
(327 Reviews)
Rating breakdown 327 reviews
5 Stars
242
4 Stars
26
3 Stars
18
2 Stars
14
1 Star
27
86%of customers recommend this product.
(
208 out of
242)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Posted by: Insideout Pocketguy
Verified Purchase:Yes
Good case, but pulls pockets inside out. No phone cases should ever have grippy rubber along the length of the case to avoid this. Hard plastic with ridges or texture to add grip is smarter.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, July 10, 2023
Hi there! We're sorry to hear about your pocket problems with our Defender Series Pro case for your Galaxy S23 Ultra. We are always looking for ways to improve our products, so we greatly appreciate your candid feedback on this case! We will be sure to pass it along to the correct teams for you.
In the meantime, if there is anything else we can do to help turn this situation around for you, call our friendly Otters at 1-855-688-7269 and we will get you taken care of.
Cheers,
OtterBox Customer Support
In the meantime, if there is anything else we can do to help turn this situation around for you, call our friendly Otters at 1-855-688-7269 and we will get you taken care of.
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Benjie
Verified Purchase:Yes
It doesn't have a protective face like thay use to . It was a complete waste of money
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 28, 2023
Hello! We're sorry for any frustration. Our engineers determined that a built-in screen protector would hinder the use of the phone's screen. Since we didn't want you to be without the option of screen protection, we ensured that this Defender Pro Series case is 100% compatible with Alpha Glass/Amplify/Alpha Flex.
Written by a customer while visiting otterbox.com
Posted by: OOOO
Verified Purchase:Yes
It was okay, better than the Note 10 plus I had before
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great Case as expected from OtterBox
on February 20, 2023
Posted by: Eric R
I have been buying OtterBox cases for years, usually defenders and commuter cases. This case is an awesome color blue, it adds a nice touch to the sky blue S23 Ultra. I have a Samsung branded stand up charger and I have had no problems getting it to charge as soon as I put it on the stand for the night.i know this case will protect my phone from any damages as they always do. My phones are always in new condition come trade in time. Pair it with an OtterBox screen protector and you are good to go. So high five to OtterBox for the case and the color choices this time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: cwashi3324
Verified Purchase:Yes
Always loved the Defender series, but i wish there were better color choices. Only dull, unexciting colors are available for Samsung Galaxy smartphones.
Written by a customer while visiting otterbox.com
Customer Rating
5
Reliable Smartphone cover / Easy Installation
on February 22, 2023
Posted by: Peter L C
Verified Purchase:Yes
Easy to install, plenty of protection around the new Samsung S23 Ultra phone. Wireless charging capable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Catdaddy
Verified Purchase:Yes
Very good quality. Highly recommend. Always buy OtterBox defender cases for my phones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Very durable, easy installation, perfect fit, a little pricey
I would recommend this to a friend!
Written by a customer while visiting otterbox.com