Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Average customer rating
4.3
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
249
4 Stars
28
3 Stars
18
2 Stars
14
1 Star
29
86%of customers recommend this product.
(
213 out of
249)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra - Canyon Sun
Posted by: Benjie
Verified Purchase:Yes
It doesn't have a protective face like thay use to . It was a complete waste of money
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 28, 2023
Hello! We're sorry for any frustration. Our engineers determined that a built-in screen protector would hinder the use of the phone's screen. Since we didn't want you to be without the option of screen protection, we ensured that this Defender Pro Series case is 100% compatible with Alpha Glass/Amplify/Alpha Flex.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I love the different colors that Otterbox has. This case is very reliable and protects my phone.
Written by a customer while visiting otterbox.com
Customer Rating
5
Saved me hundreds of dollars
on August 22, 2023
Posted by: Tony
I drive forklift for a living. Long story short my phone had fallen and I drove over it. Not a scratch on the phone itself. Slightly bent the case and cracked a small part of the case on the lower portion by the charging port cover. The belt clip holster received a few scuffs. Love this case and even with the cosmetic damage to the case, I find no reason to need to buy another one. Keep up the excellent work on your products. I stand by them and recommend them to anyone in need of quality protection! Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Well worth the money!!!
on August 21, 2023
Posted by: Handy
I have trusted Otterbox to protect my investments of my last 3 phones. I dropped my phones from 3 story balcony. My phone didn't even get a scratch. My phone fell off the bumper of my truck on the highway. It protected it even through that. I love the Defender series!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Disciple
Verified Purchase:Yes
Case has been on my phone for about 3 months. Experience is amazing. These are STILL the reigning champs of cases. Go ahead and slap one of these on; knowing the protection and style is top tier.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Older ones were good not the s23 ultra one .
on August 16, 2023
Posted by: Jim888
My Samsung 23 ultra fell off my bathroom counter. Even with my screen protector my screen got cracked and took out 1/2 my screen. Had the same case on a s21 and it stuck out farther over the screen protected it fine . Not happy with this version after it was 420 $ to get it repaired.
Response from otterbox.comBy Customer Service, August 17, 2023
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Lars Yo
Verified Purchase:Yes
Screen cracked with Otter Box installed. Thought this was not supposed too happen.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: DaveT
Verified Purchase:Yes
This is my forth Otterbox phone cover purchase. Needless to say I have a strong affinity towards otterbox and consider them a great product.
Written by a customer while visiting otterbox.com