Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
1
Metal dust
on June 19, 2025
Posted by: Jonathoncar
I received this ice maker from a dear friend that passed away soon after in a car accident. Within a month of using it it began making an awful screeching and grinding noise. I would unplug it and reset the unit at which time it would make one bucket of ice before the screeching would resume again. This has gotten to the point that there seems to be metal dust in the water bin causing me to no longer use the unit . For the money that was spent I would expect much better quality than this
Response from geappliances.comBy Tierra, GE_Appliances, June 20, 2025
We'd like to assist you with your Opal. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
[Employee of ge_appliances] I love the capacity and dimensions it was easy installation, it is quiet makes very little noise you do not even know it is on
This is my third nugget ice maker. My first was a Frigidaire and I thought it was great until I purchased an Opal 2.0. The Opal nugget ice has a much better texture. After a ridiculous amount of produced ice, the pump/motor finally quit. There was no question about shopping around. We immediately purchased another Opal nugget ice maker! Fortunately, Samsclub had a great price on the Opal 2.0. I am forever spoiled. Once you’ve tried the Opal ice, you can’t go without it!!!
Bought the old one many years ago and it had lasted years, bought this one in March and it's already not working.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 8, 2025
We'd like to help out with the issues you are experiencing with your Opal. We recommend getting in touch with our support team for the best assistance. You can reach them at 1-866-907-6718.
I love the ice but it’s already having problems after less than 2 weeks. I don’t hold out much hope it will last too long and for the cost that’s not acceptable
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 14, 2025
We'd like to assist you with your Opal not operating properly. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.