Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
59
4 Stars
13
3 Stars
8
2 Stars
6
1 Star
16
71%of customers recommend this product.
(
39 out of
55)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
5
Great Features
on May 17, 2025
Posted by: Mogi0419
from Gloster Louisiana
This ice maker works great! Makes ice really fast!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn't last..
on May 7, 2025
Posted by: Tyla88
from Maricopa , Az
Bought the old one many years ago and it had lasted years, bought this one in March and it's already not working.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 8, 2025
We'd like to help out with the issues you are experiencing with your Opal. We recommend getting in touch with our support team for the best assistance. You can reach them at 1-866-907-6718.
Written by a customer while visiting geappliances.com
Customer Rating
4
N-ice
on May 3, 2025
Posted by: Wickman83
Initial cleaning set up process took a little while and I chose to use distilled water to do that but so far it is working great.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Believe the bad reviews
on April 14, 2025
Posted by: Lar818
I love the ice but it’s already having problems after less than 2 weeks. I don’t hold out much hope it will last too long and for the cost that’s not acceptable
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 14, 2025
We'd like to assist you with your Opal not operating properly. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Does not turn itself back on to produce more ice
on March 21, 2025
Posted by: ShopaholicInTexas
from Texas
This is the 2nd replacement unit on the icemaker. I do not know what the issue is that GE can not get these units to work correctly. This particular unit will not make nugget ice, it is more of a slush type ice and the unit will not start producing more ice until the ice bin is almost fully melted. The bright side is that at least this unit does not sound like a horror movie happening in my kitchen.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 25, 2025
We advise you to contact our Opal Support team for further assistance with the production of ice. They can be reached at myopalservice.com or call 1-866-907-6718, Monday through Friday, 8:00 AM - 8:00 PM, EST.
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after a month
on March 10, 2025
Posted by: Qables
from Texas
Worked really good for almost 2 months then stopped making ice. Very disappointing considering the cost.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, March 11, 2025
We are very sorry to hear you're having these issues with your Opal and recommend cleaning it if you haven't already. You can view this on page 7 in the manual.
https://products-salsify.geappliances.com/image/upload/s--AiJBlztZ--/a9b8da8c3d74eaee0fd0dfeb858c7928b055fd2e.pdf In the meantime we will be reaching out to you via email to get a little more information.
https://products-salsify.geappliances.com/image/upload/s--AiJBlztZ--/a9b8da8c3d74eaee0fd0dfeb858c7928b055fd2e.pdf In the meantime we will be reaching out to you via email to get a little more information.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Nugget Ice Maker on the market!!!!
on February 22, 2025
Posted by: Liz2025
We have been looking for the perfect ice maker, and we found an opal nugget ice maker. It's small, fits right into our countertop, and is very convenient. The way it makes ice in just under 30 minutes is incredible. We are delighted and can't ask for anything better than this ice maker. We can track it on our phone because of its Wi-Fi capability. Easy to descale and keep functioning.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love Nugget Ice
on February 7, 2025
Posted by: Best ice maker
from Wylie, Texas
We love this ice maker when my old one went out it was a no brainer we HAD to have another one.
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com