Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
1
Loud bangs
on July 29, 2025
Posted by: Lucyloo1
from Ohio
My son bought this for me for a Christmas present. Thinking since it was GE and that it was expensive that it would be a good reliable product. After 1 year it got really loud and looked it up and the compressor has to be thawed out. I have to do this weekly along with cleaning. Now after a year and a half it now just hums with no ice. This is a piece of junk and definitely not worth the money.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 5, 2025
We would like to assist you with this ice maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
This is the third Opal Nugget Ice Maker. I absolutely love it! We purchased a different brand/model thinking they were all the same, but NOPE—we ended up purchasing another Opal.
We setup our new GE ice maker today & we love it, no more refilling ALL THE TIME! This side tank is awesome, & this unit runs ridiculously quiet. Very happy with our purchase!
We love the ice and really can't live without it. Unfortunately, it's a really complicated relationship with the machine. This is our second one in three years because the previous one began to conk out. Did everything I could to save it, but it just wouldn't cooperate. For the new one, it was a great first couple of weeks but then the scale inhibiting filter disrupted the water flow, causing the machine to constantly say that it needed more water when it had plenty. So we had to remove the scale inhibiting filter and just use the screen. The machine causes a lot of headaches but we just love the ice it produces.
I would recommend this to a friend!
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 1, 2025
We're sorry that your unit had to be replaced. We'd like to assist you with the filter and filling of your replacement model. We're going to be reaching out over email to collect additional information. Please respond at your earliest opportunity.
In the meantime, we recommend trying an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging back in. We do recommend performing this with the filter installed.
New unit makes a lot of noise like squealing randomly, clicking and popping.
Response from geappliances.comBy Tierra, GE_Appliances, June 24, 2025
We'd like to assist you with your Opal. This unit is a complex device that may make sounds such as whirring, buzzing, clicking or squeaking. There are normal sounds for this model. For more information on sounds, please refer here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
We have had this icemaker for eight months, and I bought the products to clean it whenever it tells me to clean. Right after I cleaned it, it goes back to its squeaking sound. I have tried everything to get rid of the sound, but nothing has worked. I am very displeased with how much time I have put into trying to get it working again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, June 23, 2025
We'd like to lend a hand with your Opal. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.