Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
59
4 Stars
13
3 Stars
8
2 Stars
6
1 Star
16
71%of customers recommend this product.
(
39 out of
55)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
5
Nice big unit, less refilling water
on June 28, 2025
Posted by: Kellboy
from Blanding UT
We setup our new GE ice maker today & we love it, no more refilling ALL THE TIME! This side tank is awesome, & this unit runs ridiculously quiet. Very happy with our purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Great ice. Not very friendly.
on June 26, 2025
Posted by: Ed209
from Boston area
We love the ice and really can't live without it. Unfortunately, it's a really complicated relationship with the machine. This is our second one in three years because the previous one began to conk out. Did everything I could to save it, but it just wouldn't cooperate. For the new one, it was a great first couple of weeks but then the scale inhibiting filter disrupted the water flow, causing the machine to constantly say that it needed more water when it had plenty. So we had to remove the scale inhibiting filter and just use the screen. The machine causes a lot of headaches but we just love the ice it produces.
I would recommend this to a friend!
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 1, 2025
We're sorry that your unit had to be replaced. We'd like to assist you with the filter and filling of your replacement model. We're going to be reaching out over email to collect additional information. Please respond at your earliest opportunity.
In the meantime, we recommend trying an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging back in. We do recommend performing this with the filter installed.
In the meantime, we recommend trying an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging back in. We do recommend performing this with the filter installed.
Written by a customer while visiting geappliances.com
Customer Rating
3
New unit noise
on June 21, 2025
Posted by: Toharfeouse
New unit makes a lot of noise like squealing randomly, clicking and popping.
Response from geappliances.comBy Tierra, GE_Appliances, June 24, 2025
We'd like to assist you with your Opal. This unit is a complex device that may make sounds such as whirring, buzzing, clicking or squeaking. There are normal sounds for this model. For more information on sounds, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
Written by a customer while visiting geappliances.com
Customer Rating
1
Squeeking always comes back after cleaning
on June 19, 2025
Posted by: Jessadondi
from Arizona
We have had this icemaker for eight months, and I bought the products to clean it whenever it tells me to clean. Right after I cleaned it, it goes back to its squeaking sound. I have tried everything to get rid of the sound, but nothing has worked. I am very displeased with how much time I have put into trying to get it working again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, June 23, 2025
We'd like to lend a hand with your Opal. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Metal dust
on June 19, 2025
Posted by: Jonathoncar
I received this ice maker from a dear friend that passed away soon after in a car accident. Within a month of using it it began making an awful screeching and grinding noise. I would unplug it and reset the unit at which time it would make one bucket of ice before the screeching would resume again. This has gotten to the point that there seems to be metal dust in the water bin causing me to no longer use the unit . For the money that was spent I would expect much better quality than this
Response from geappliances.comBy Tierra, GE_Appliances, June 20, 2025
We'd like to assist you with your Opal. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Appliance
on June 16, 2025
Posted by: KatieWatt
from Dayton, TN
Wonderful Appliance from GE. No startup issues. No problem with noise. Ice is definitely chewy and great for drinks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on June 2, 2025
Posted by: Nugget65
from Sturgis, SD
[Employee of ge_appliances] I love the capacity and dimensions it was easy installation, it is quiet makes very little noise you do not even know it is on
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Hands Down Best Nugget Ice Maker!
on June 1, 2025
Posted by: TFWG
This is my third nugget ice maker. My first was a Frigidaire and I thought it was great until I purchased an Opal 2.0. The Opal nugget ice has a much better texture. After a ridiculous amount of produced ice, the pump/motor finally quit. There was no question about shopping around. We immediately purchased another Opal nugget ice maker! Fortunately, Samsclub had a great price on the Opal 2.0. I am forever spoiled. Once you’ve tried the Opal ice, you can’t go without it!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com