Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
4
Quieter than original
on September 3, 2025
Posted by: New model 2
from Bunker Hill, IL
[This review was collected as part of a promotion.] Day 1 of having my new ice maker. Comparing it to the original Opal, I will say that this one is much quieter. Which owls what I wanted. After 5 years, our original finally stopped making ice but not before it started making horrible loud noises. I like that this newer model is much quieter and a bit smaller. However, the downside seems to be that the water reservoir is smaller. Day one and the tank is already half empty.
Machine broke around two years ago monthly maintenance/cleaning was done. Still did not last. No help from the company. Huge expense with no fix or service.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, September 2, 2025
We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
The GE Profile Opal 2.0 Nugget Ice Maker produces perfectly soft, chewable nugget ice quickly and in generous amounts, bringing restaurant-quality ice right to your countertop. Its sleek stainless steel design, compact footprint, and built-in Wi-Fi with the SmartHQ app make it both stylish and convenient, allowing you to schedule ice production and monitor performance from anywhere. The self-cleaning cycle keeps ice fresh with minimal effort, and its fast, efficient operation ensures you’ll always have the perfect ice for drinks, parties, and everyday enjoyment.
Capacity/ Its good but will be better when I get the side tank and clip. Why was it not included? Model: XP1023SW1SS Serial: HZ003615 Production: seems ok.
So far the ice machine is doing great. Ice is really small. As far as the instructions i think they could be a little more detailed. But over all seems good