Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
59
4 Stars
13
3 Stars
8
2 Stars
6
1 Star
16
71%of customers recommend this product.
(
39 out of
55)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
3
Loud noises
on October 25, 2025
Posted by: Sue182
from Texas
[This review was collected as part of a promotion.] Well I finally bit the bullet and purchased this ice maker. Took the first one back for an exchange because of the noise level, it squealed so very loud. The second one did the same thing after just two weeks. VERY loud. Then I contacted GE and they were able to ship a new ice maker; I sent the second machine direct to them (GE). Well two weeks later the ‘new’ 3rd machine is making the same squealing noise, and it already wants me to sanitize the machine. We are not happy with our decision to purchase this ice maker. We love this ice nuggets and how fast it produces the ice we just don’t love the noise this machine makes especially at 2:30 AM.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 27, 2025
We are sorry to hear about your Opal's needing to be replaced. We'd like to help go over the sounds you are noticing.
When the Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The sound you are hearing might be the defrost cycle going on, it is automatic and takes around 10 to 45 minutes.
You can view a list of normal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
When the Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The sound you are hearing might be the defrost cycle going on, it is automatic and takes around 10 to 45 minutes.
You can view a list of normal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on September 26, 2025
Posted by: Piper1946
[This review was collected as part of a promotion.] Sadly this is my second one only because the first I would have given 10 stars. This one 2. GE replaced only to now have one that makes strange noises on and off. Very disappointed.
Response from geappliances.comBy Adrian, GE_Appliances, September 29, 2025
We are sorry that this replacement Opal is creating unusual sounds. We see that you are working with our team, and we advise you to continue doing so to get this issue resolved.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Ice maker
on September 19, 2025
Posted by: Alice2525
from N.C.
[This review was collected as part of a promotion.] Great ice maker except for the filter. It is a piece of junk. Didn’t last 3 weeks. Took it out and put the screen in and it works fine now.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great ice, easy to use once set up
on September 11, 2025
Posted by: ZachAJ
from New York, NY
[This review was collected as part of a promotion.] Works extremely well. Takes some time to correctly set up and sanitize (and rinse!), but once it's done it makes the best ice in 10 minutes flat.
Less noisy than I thought it would be based on the other reviews -- yes you can hear it, but it's quieter than an air fryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Quieter than original
on September 3, 2025
Posted by: New model 2
from Bunker Hill, IL
[This review was collected as part of a promotion.] Day 1 of having my new ice maker. Comparing it to the original Opal, I will say that this one is much quieter. Which owls what I wanted. After 5 years, our original finally stopped making ice but not before it started making horrible loud noises. I like that this newer model is much quieter and a bit smaller. However, the downside seems to be that the water reservoir is smaller. Day one and the tank is already half empty.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
greta ice maker
on September 2, 2025
Posted by: meat 1623
from Alexandria, VA
[This review was collected as part of a promotion.] have enjoyed making ice for drinks. fantastic machine
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Won’t last
on August 29, 2025
Posted by: Frank2025
Machine broke around two years ago monthly maintenance/cleaning was done. Still did not last. No help from the company. Huge expense with no fix or service.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, September 2, 2025
We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on August 15, 2025
Posted by: Ryan2124
from Texas
The GE Profile Opal 2.0 Nugget Ice Maker produces perfectly soft, chewable nugget ice quickly and in generous amounts, bringing restaurant-quality ice right to your countertop. Its sleek stainless steel design, compact footprint, and built-in Wi-Fi with the SmartHQ app make it both stylish and convenient, allowing you to schedule ice production and monitor performance from anywhere. The self-cleaning cycle keeps ice fresh with minimal effort, and its fast, efficient operation ensures you’ll always have the perfect ice for drinks, parties, and everyday enjoyment.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com