Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
16
70%of customers recommend this product.
(
40 out of
57)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
5
Ice master
on January 18, 2026
Posted by: icefiend
from Woodbridge, VA
GE Opal produces delicious nugget ice faster than any other machine I’ve used. While it looks sleek on the counter and boasts an impressive storage capacity, that comes at the cost of a sizable portion of your countertop. You’ll definitely hear it working, but it makes more of a steady hum that is not at all distracting. If you’re looking for a premium machine that delivers the best ice and lots of it, this is your machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Great ice but is it worth it?
on January 17, 2026
Posted by: ERS62
Don't waste your money. Two of these units in approximately 18 months have failed! The first failed after only a few months and he replaced it with a new unit. About a year later that unit has failed. I love the ice this unit made but I am convinced there is a design flaw. Read the reviews! Not just the reviews made when new....read all of the reviews and you will see that these machines are prone to failure. GE needs to stand behind their product!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 20, 2026
We apologize that you’ve had issues with multiple units, and we’d like to look into your situation. If the Opal isn’t making ice, we recommend disconnecting the appliance from power for 3 to 4 hours before reconnecting, to reset it. We have additional tips about what to try at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628
We’ll also be emailing to discuss your situation further. Please respond at your earliest convenience, so we can assist with reaching a solution.
We’ll also be emailing to discuss your situation further. Please respond at your earliest convenience, so we can assist with reaching a solution.
Written by a customer while visiting geappliances.com
Customer Rating
1
Noise. Swealing
on January 4, 2026
Posted by: GE sqeal
from Indiana
It almost lasted a week before the notorious squealing sound came. I will try to upload a video. They have it listed as “optional”. They have got to do a mass recall on these and fix the problem. Search YouTube for “ge ice noise”. You will be amazed. Sadly, it makes awesome ice. Now to get the noise fixed
Features
5
Performance
1
Quality
1
Value
3
(click to see the video)
Response from geappliances.comBy Sarah, GE_Appliances, January 8, 2026
We’d like to assist with this issue you’re having with sound. We have information about sounds you may hear in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
We recommend disconnecting the Opal from power for three to four hours before reconnecting, to reset it. We also recommend going through the full cleaning procedure, which is discussed starting on page 7 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf
We’ll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can assist with a solution.
We recommend disconnecting the Opal from power for three to four hours before reconnecting, to reset it. We also recommend going through the full cleaning procedure, which is discussed starting on page 7 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf
We’ll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can assist with a solution.
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful
on January 4, 2026
Posted by: Nucks
from Bend OR
Absolutely beautiful appliance. I love the new subtle features of the 2.0 and it makes ice super quick. We get so many positive comments on it from house guests
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good machine but buy distilled water or it won't l
on January 2, 2026
Posted by: Cinderella711
from WESTERN NY
This is my 3rd opal, the first one worked great loved it, fast ice, perfect size..but they only last so long..My 2nd one i got in 10/25). 2 weeks in it wouldn't stop flashing clean, i did both cleanings and nothing, i called we tried a couple things. No luck they sent me a new one, 2 weeks in same thing, i called and Finally she told me to take the filter out and I was using the blue one, the better one... its not better. She said its probably all clogged up it happens. In 2 weeks!! she told me to only use distilled water in it, I have white filters left over from my last opal but she told me just to use the screen and distilled water....so I filled the side tank and no filter, it works but I think im going to use up my white filters and see what happens. Also the light inside will not work? 2 weeks!! Not happy. I know its just a light bulb but I paid good money for it to work and not break in 2 weeks..So distilled water is the way to go.. The only way to go..If you are not going to use distilled water dont bother it will not last..I still enjoy my ice but its a continuous money trap of distilled water I gotta lug in the house all the time...and im not happy about the light! I used that for a night light... so I wanna give it a 5 but I just can't...
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
(click to see the video)
Response from geappliances.comBy Don, GE_Appliances, January 7, 2026
We'd like to assist with your Opal ice maker's light not working. We recommend you reset your Opal ice maker by unplugging it for 2 minutes. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Restaurant Quality Ice Nuggets at Home!
on December 28, 2025
Posted by: Kingjessman
[This review was collected as part of a promotion.] I use this all the time. No crazy cracked up, cumbersome ice trays or nasty store ice bags. No more dirty hands touching my ice. I get restaurant quality ice when I want and need it. The ice from this machine makes my dr8nks extra refreshed. Thank you GE for this awesome nugget ice maker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excited to start using this ice maker
on December 28, 2025
Posted by: Emme H
from Chico, CA
[This review was collected as part of a promotion.] I was gifted this ice maker by my son and daughter-in-law for Christmas.I have only just started using it but I love it the ice is high quality, the machine looks like it's well made and there's not very much noiseand it looks like there should be plenty of ice. I am excited to continue using this ice maker this Summer that should be the real test!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This is the ice machine y yo u want!
on December 23, 2025
Posted by: Tk2007001
from New york
[This review was collected as part of a promotion.] This is THE ice machine that will give you that small, crunchy, SONIC restaurant type of ice! Better than the ice they give you in the hospital! This is the machine you want!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com