Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
16
70%of customers recommend this product.
(
40 out of
57)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
4
New Features
on March 21, 2026
Posted by: PJBrown28
This unit is my third GE countertop ice maker. The unit appears to have many upgrades. The scale inhibiting filter, air filter, and enhanced control panel. I use nothing but distilled water in my units and follow the cleaning instructions on a monthly basis. We will see if this unit makes it more than 18 months.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
disappointed
on March 12, 2026
Posted by: RJLMN
from Seattle
The design and performance was really complete in the beginning. However, the lighted instructions on the front were always malfunctioning. (ex. when it says needs more water, the reserve tank was full. Then when says making ice was not. Says to sanitize when I sanitized a week before as the instructions said with new filter. The capacity and noise level was just fine for us.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, March 13, 2026
We'd like to help out with the indicators not going away. We recommend trying out an electronic reset, to help with the controls. This can be done by unplugging the power cord for 2-3 hours, then plugging it back in.
You can also check out the following steps here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062435 for situations when the water well is full and not producing ice.
You can also check out the following steps here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062435 for situations when the water well is full and not producing ice.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great chewable ice!
on March 3, 2026
Posted by: Debster707
from Corpus Christi, Texas
This is my second opal ice maker, the first one was destroyed along with my house by a tornado. I really love my opal ice maker! Makes the best chewable ice, better than Sonic's ice. I noticed my second unit has some improvements, glad to see them. The only negative I can say is if you don't have counter space to place it by a sink to drain it, be prepared to pick it up, it's a bit heavy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Diego, GE_Appliances, April 10, 2026
We are in love with our Opal ice makers and we are happy that you are sharing your experience with your new unit! To help you get the most out of your ice maker we recommend only using distilled water to help reduce the potential for mineral buildup. You can find more information on pages 7 to 9 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf. We are glad
Written by a customer while visiting geappliances.com
Customer Rating
5
Great purchase from a solid company
on February 23, 2026
Posted by: JBRS
from Pensacola, FL
Had some bad problems with the first one we got, but the warranty held up and GE took great care making things right.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible noise
on February 20, 2026
Posted by: Unhappy123as
from Ladera Ranch, CA
Do not buy, makes terrible sounds. Support says it needs 8 inches or clearance all around including the top which means it won't fit on a counter or under the cabinets. They also said to remove the new filters it comes with. Terrible design.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, February 23, 2026
We would like to review your situation further and have sent you an email with additional information.
Written by a customer while visiting geappliances.com
Customer Rating
5
Transformational!
on February 14, 2026
Posted by: Vgiq
I’m addicted to my ge nugget icemaker! Use it everyday and LOVE it. First saw at a friend’s home and immediately bought one for my place as soon as I came home. It’s wonderful—quiet, easy, delicious ice improves every beverage (including iced coffee!), great looking, A+ on all counts. Capacity is plentiful for small family or singles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect!
on February 5, 2026
Posted by: Marilyn N
Beautiful. Quiet. Great ice production. Easy to use.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Instructions lacking
on January 27, 2026
Posted by: Instructions suck
from Smithville Missouri
The instructions sucked. Had to google for videos.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, January 28, 2026
We appreciate your feedback. We are going to share your comments regarding the unit's instructions with our product team for review.
Written by a customer while visiting geappliances.com