Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
16
70%of customers recommend this product.
(
40 out of
57)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
1
Awful Started screaming after installed in two day
on May 14, 2026
Posted by: Screaming noise
I’ll be returning it. It makes a lot of screaming noise.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
(click to see the video)
Response from geappliances.comBy Vikki, GE_Appliances, May 19, 2026
We recommend ensuring you have a minimum of 4" of air clearance on all sides and back for your Opal. Also make sure the vent openings on the side are not blocked in any way. We recommend using distilled water in your Opal to help reduce the potential for mineral build-up. It is recommended you follow the instructions the Owners Manual for descaling and sanitizing. Additional information is available in the online manual - https://images.salsify.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on May 6, 2026
Posted by: kdddk
Great ice maker, quick, quiet, and we love the ice nuggets. Easy to add water
Written by a customer while visiting geappliances.com
Customer Rating
1
Not as good as the older model
on May 3, 2026
Posted by: Lizzie619
from San Diego, CA.
This machine makes more slush than ice. It also starts at random times making an excruciating loud noise for a long time. We have to unplug it in order for it to stop. Definitely returning it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, May 6, 2026
We want to help you with the sound level of your Opal, we are going to reach out via email to gather more information, please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best possible ice you can have at home.
on May 2, 2026
Posted by: El Duderino88
We waited a long time for this ice maker to come through development and into production and it was well worth the wait. The quality of the ice made with this product is absolutely outstanding. This is the second unit we’ve owned as our original one died after 4 years of continuous service. We now can’t live without one and our whole family thoroughly enjoys it daily.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great ice maker
on April 28, 2026
Posted by: Anto5
makes ice very quickly. i wish it had a setting for cubed but it is an amazing ice maker and it is more quest then alot of the other options ive had before. the self cleaning is very good as el and the ice is very consistent nothing to big or small. it is a bit big the size of it for my bar but we mad it work.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome
on April 26, 2026
Posted by: Starwarswonderwoman
from Portland Oregon
It has been great to have ice all day long. I use it at school and all my coworkers love to come get ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Opal review
on April 2, 2026
Posted by: Ok Opal
from Iowa
On my second one as the first opal I received only lasted 60 days before it starting screaming whenever it turned on. Was replaced under warranty. Have had my second unit less than 30 days. Is working but didn’t even use for 3 days when the sanitize light came on. After 2 weeks it says it needs a new filter. I have a water softener and osmosis system so unsure why the unit constantly needs to be sanitized and a new filter so soon. I think the manufacturer needs to work the kinks out of these units. I enjoy the ice but am skeptical about how long this second unit is going to last. These should be perfect for the high cost
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, April 3, 2026
We’d like to provide information about your Opal, and address these issues. Regarding sanitizing, we recommend following the cleaning instructions and schedule described in the manual to help ensure the Opal is performing optimally. Care and cleaning information starts on page 7, and the manual can be viewed here: https://products-salsify.geappliances.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf.
We suggest only using distilled water in your Opal to help reduce the potential for mineral buildup. Using vinegar in the descaling cycle can help break up minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water will reduce the frequency of descaling and cleaning.
Using a scale-inhibiting filter will help to increase the time between cleanings and reduce the solidification of scale. Generally, we recommend replacing the water filter approximately every three months.
We’ll be reaching out over email to discuss your situation further; we look forward to hearing back from you. We’re confident the new Opal will serve your needs well going forward, and for a long time to come.
We suggest only using distilled water in your Opal to help reduce the potential for mineral buildup. Using vinegar in the descaling cycle can help break up minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water will reduce the frequency of descaling and cleaning.
Using a scale-inhibiting filter will help to increase the time between cleanings and reduce the solidification of scale. Generally, we recommend replacing the water filter approximately every three months.
We’ll be reaching out over email to discuss your situation further; we look forward to hearing back from you. We’re confident the new Opal will serve your needs well going forward, and for a long time to come.
Written by a customer while visiting geappliances.com
Customer Rating
4
Opal ice machine
on March 23, 2026
Posted by: Ice machine16
So far its ok. The ice doesnt seem as hard as the last one we had .. its more of a slushy consistency
Written by a customer while visiting geappliances.com