Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
59
4 Stars
13
3 Stars
8
2 Stars
6
1 Star
16
71%of customers recommend this product.
(
39 out of
55)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
1
Terrible noise
on February 20, 2026
Posted by: Unhappy123as
from Ladera Ranch, CA
Do not buy, makes terrible sounds. Support says it needs 8 inches or clearance all around including the top which means it won't fit on a counter or under the cabinets. They also said to remove the new filters it comes with. Terrible design.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, February 23, 2026
We would like to review your situation further and have sent you an email with additional information.
Written by a customer while visiting geappliances.com
Customer Rating
5
Transformational!
on February 14, 2026
Posted by: Vgiq
I’m addicted to my ge nugget icemaker! Use it everyday and LOVE it. First saw at a friend’s home and immediately bought one for my place as soon as I came home. It’s wonderful—quiet, easy, delicious ice improves every beverage (including iced coffee!), great looking, A+ on all counts. Capacity is plentiful for small family or singles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect!
on February 5, 2026
Posted by: Marilyn N
Beautiful. Quiet. Great ice production. Easy to use.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Instructions lacking
on January 27, 2026
Posted by: Instructions suck
from Smithville Missouri
The instructions sucked. Had to google for videos.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, January 28, 2026
We appreciate your feedback. We are going to share your comments regarding the unit's instructions with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Ice master
on January 18, 2026
Posted by: icefiend
from Woodbridge, VA
GE Opal produces delicious nugget ice faster than any other machine I’ve used. While it looks sleek on the counter and boasts an impressive storage capacity, that comes at the cost of a sizable portion of your countertop. You’ll definitely hear it working, but it makes more of a steady hum that is not at all distracting. If you’re looking for a premium machine that delivers the best ice and lots of it, this is your machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Great ice but is it worth it?
on January 17, 2026
Posted by: ERS62
Don't waste your money. Two of these units in approximately 18 months have failed! The first failed after only a few months and he replaced it with a new unit. About a year later that unit has failed. I love the ice this unit made but I am convinced there is a design flaw. Read the reviews! Not just the reviews made when new....read all of the reviews and you will see that these machines are prone to failure. GE needs to stand behind their product!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 20, 2026
We apologize that you’ve had issues with multiple units, and we’d like to look into your situation. If the Opal isn’t making ice, we recommend disconnecting the appliance from power for 3 to 4 hours before reconnecting, to reset it. We have additional tips about what to try at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628
We’ll also be emailing to discuss your situation further. Please respond at your earliest convenience, so we can assist with reaching a solution.
We’ll also be emailing to discuss your situation further. Please respond at your earliest convenience, so we can assist with reaching a solution.
Written by a customer while visiting geappliances.com
Customer Rating
1
Noise. Swealing
on January 4, 2026
Posted by: GE sqeal
from Indiana
It almost lasted a week before the notorious squealing sound came. I will try to upload a video. They have it listed as “optional”. They have got to do a mass recall on these and fix the problem. Search YouTube for “ge ice noise”. You will be amazed. Sadly, it makes awesome ice. Now to get the noise fixed
Features
5
Performance
1
Quality
1
Value
3
(click to see the video)
Response from geappliances.comBy Sarah, GE_Appliances, January 8, 2026
We’d like to assist with this issue you’re having with sound. We have information about sounds you may hear in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
We recommend disconnecting the Opal from power for three to four hours before reconnecting, to reset it. We also recommend going through the full cleaning procedure, which is discussed starting on page 7 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf
We’ll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can assist with a solution.
We recommend disconnecting the Opal from power for three to four hours before reconnecting, to reset it. We also recommend going through the full cleaning procedure, which is discussed starting on page 7 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf
We’ll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can assist with a solution.
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful
on January 4, 2026
Posted by: Nucks
from Bend OR
Absolutely beautiful appliance. I love the new subtle features of the 2.0 and it makes ice super quick. We get so many positive comments on it from house guests
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com