Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
16
70%of customers recommend this product.
(
40 out of
57)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
5
The best!
on September 3, 2026
Posted by: BrittanyM
[This review was collected as part of a promotion.] GE outdone themselves! This nugget maker is the absolute best ice maker ever! It's easy to use and works fast! I'm in love. This had boy is easy to plug up and clean. Amazing!
Written by a customer while visiting geappliances.com
Customer Rating
5
Much better than freezer ice!!
on August 24, 2026
Posted by: Csvara
from Greenwood, IN
Solid ice machine. Perfect size for our family of four. We use distilled water and the ice always tastes great. The machine routinely requests that you sanitize and descale, so that gets a little old. Not hard to do just takes some time. You will need to purchase extra filters and descaling powder from GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Breakdown
on August 11, 2026
Posted by: Hearls919
from Ky
This is the second one I’ve had and has went out on us. It’s stuck in defrost mode and just makes noise. Best ice but machine doesn’t last especially for the price
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, August 13, 2026
We'd like to gather additional information regarding your Opal Ice Maker. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
2
Very noisy
on July 27, 2026
Posted by: K271
from Kansas
I am on my 3rd unit, because the first 2 stared making extreme noise after 1-3 weeks
Features
5
Performance
2
Quality
2
Value
3
(click to see the video)
Response from geappliances.comBy Vikki, GE_Appliances, July 31, 2026
We're sorry for that experience. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduces the solidification of scale.
It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.
It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Ice Maker bit lots of parts
on June 7, 2026
Posted by: General Electric Opal
from Austin Tx
This model is quite a bit better than the older model as it offers the metal scooper with holder. There is the addition of an air filter as well as a seperate replaceable internal filter which I’m assuming will help with the longevity of the unit. I love the appliance but not looking forward to locating the replacement filters.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
I love the ice size.
on May 27, 2026
Posted by: wyles
This ice maker is still making a whining noise right after cleaning and descaling. I find that really annoying.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for a kitchen
on May 25, 2026
Posted by: Hobbs060504
Fantastic for my counter top in my kitchen and doesn’t take up to much space
Written by a customer while visiting geappliances.com
Customer Rating
3
Very loud!
on May 24, 2026
Posted by: scharb
I purchased this ice maker and received it 5/22/26. I has worked fine with perfect ice! Problem on day 2. It is so loud! Something is wrong on the inside. When researching issues it says buildup, tube blockage and hard water. That cannot be the reason since its brand new. I did the initial cleaning as the book stated, turned on and it started working fine. But after 2 days there is no way it could be build up. At first the noise lasted about a minute, now as I write this we are going on 10 min of noise, and its not just a little inconvenience, I will have to shut the machine off so we can sleep tonight.
Response from geappliances.comBy Vikki, GE_Appliances, May 28, 2026
Please check to be sure you have provided a minimum of 4" of air clearance on the sides and the back of your Opal. Also, check to be sure the vents on the unit are not blocked. Doing so ensures the Opal has the air circulation it needs to self-defrost. If this issue continues, we recommend checking with the retailer from whom you purchased the unit to determine their exchange policy. If needed, please contact Opal Support at 1-866-907-6718 for further assistance.
Written by a customer while visiting geappliances.com