Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
34
4 Stars
5
3 Stars
4
2 Stars
2
1 Star
10
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
1
Stopped working after a month
on March 10, 2025
Posted by: Qables
from Texas
Worked really good for almost 2 months then stopped making ice. Very disappointing considering the cost.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, March 11, 2025
We are very sorry to hear you're having these issues with your Opal and recommend cleaning it if you haven't already. You can view this on page 7 in the manual.
https://products-salsify.geappliances.com/image/upload/s--AiJBlztZ--/a9b8da8c3d74eaee0fd0dfeb858c7928b055fd2e.pdf In the meantime we will be reaching out to you via email to get a little more information.
https://products-salsify.geappliances.com/image/upload/s--AiJBlztZ--/a9b8da8c3d74eaee0fd0dfeb858c7928b055fd2e.pdf In the meantime we will be reaching out to you via email to get a little more information.
Written by a customer while visiting geappliances.com
Customer Rating
2
Believe the bad reviews
on April 14, 2025
Posted by: Lar818
I love the ice but it’s already having problems after less than 2 weeks. I don’t hold out much hope it will last too long and for the cost that’s not acceptable
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 14, 2025
We'd like to assist you with your Opal not operating properly. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Metal dust
on June 19, 2025
Posted by: Jonathoncar
I received this ice maker from a dear friend that passed away soon after in a car accident. Within a month of using it it began making an awful screeching and grinding noise. I would unplug it and reset the unit at which time it would make one bucket of ice before the screeching would resume again. This has gotten to the point that there seems to be metal dust in the water bin causing me to no longer use the unit . For the money that was spent I would expect much better quality than this
Response from geappliances.comBy Tierra, GE_Appliances, June 20, 2025
We'd like to assist you with your Opal. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
1
Squeeking always comes back after cleaning
on June 19, 2025
Posted by: Jessadondi
from Arizona
We have had this icemaker for eight months, and I bought the products to clean it whenever it tells me to clean. Right after I cleaned it, it goes back to its squeaking sound. I have tried everything to get rid of the sound, but nothing has worked. I am very displeased with how much time I have put into trying to get it working again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, June 23, 2025
We'd like to lend a hand with your Opal. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Did not last 3 mos! GE will not help!
on November 8, 2024
Posted by: No more GE ever
We received one as a gift it lasted 3 mos I did cleanings timely no one at GE will help. Do not have receipt only 2 elderly people use this!
Response from geappliances.comBy Tierra, GE_Appliances, November 11, 2024
We'd like to assist you with your Opal no longer working properly. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Ice Ever
on January 3, 2025
Posted by: DBarefoot
from Clinton, NC
I am so happy with this ice maker! I absolutely love it and I highly recommend it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
NO. NOT WORTH THE MONEY
on June 11, 2025
Posted by: Unverzagt
from California
I was so happy to get my FIRST! Machine. It worked a while and I loved it. When it stopped no one could fix it. So I ordered another one! I knew it was going to be okay. But it lasted less time than the first one. I tried everything they recommended and finally had to give up hope. It still sits in my kitchen. I have a lot of money invested in 2 machines. I finally found another brand that is working great! Sorry about bad news. I so wanted to have the Opal. So I am sorry to say it is a waste of money.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 16, 2025
We would like to assist you with this ice maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Convenient and yummy Ice
on November 11, 2024
Posted by: Golfing Grandpa
from Texas
I love this ice maker. Not sure for those that rated why in the world they are cleaning it out every few days or weeks. It has a UV light and you don't need to clean it out until the cleaning prompt comes on and even then you can go a bit longer if you want. Just use Vinegar to clean/descale and then a bit of Bleach to run through to sanitize. Mine made a loud screech noise and I just took the cover off and few other parts and loosened the Styrofoam packing a bit around the auger system and that did the trick. My opinion is that with the Styrofoam so tight it keeps the auger system too cold for the metal parts and so they have a hard time moving or have a thin ice build up that rubs and makes the noise. I haven't had any issues with it other than that. Wonderful ice, maintenance schedule is easy. Only clean, descale, and sanitize every 6 weeks or so depending how much use it gets and it is just fine. I love this ice maker!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com