Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
58
4 Stars
11
3 Stars
7
2 Stars
6
1 Star
16
70%of customers recommend this product.
(
37 out of
53)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
5
Restaurant Quality Ice Nuggets at Home!
on December 28, 2025
Posted by: Kingjessman
[This review was collected as part of a promotion.] I use this all the time. No crazy cracked up, cumbersome ice trays or nasty store ice bags. No more dirty hands touching my ice. I get restaurant quality ice when I want and need it. The ice from this machine makes my dr8nks extra refreshed. Thank you GE for this awesome nugget ice maker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good machine but buy distilled water or it won't l
on January 2, 2026
Posted by: Cinderella711
from WESTERN NY
This is my 3rd opal, the first one worked great loved it, fast ice, perfect size..but they only last so long..My 2nd one i got in 10/25). 2 weeks in it wouldn't stop flashing clean, i did both cleanings and nothing, i called we tried a couple things. No luck they sent me a new one, 2 weeks in same thing, i called and Finally she told me to take the filter out and I was using the blue one, the better one... its not better. She said its probably all clogged up it happens. In 2 weeks!! she told me to only use distilled water in it, I have white filters left over from my last opal but she told me just to use the screen and distilled water....so I filled the side tank and no filter, it works but I think im going to use up my white filters and see what happens. Also the light inside will not work? 2 weeks!! Not happy. I know its just a light bulb but I paid good money for it to work and not break in 2 weeks..So distilled water is the way to go.. The only way to go..If you are not going to use distilled water dont bother it will not last..I still enjoy my ice but its a continuous money trap of distilled water I gotta lug in the house all the time...and im not happy about the light! I used that for a night light... so I wanna give it a 5 but I just can't...
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Don, GE_Appliances, January 7, 2026
We'd like to assist with your Opal ice maker's light not working. We recommend you reset your Opal ice maker by unplugging it for 2 minutes. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful
on January 4, 2026
Posted by: Nucks
from Bend OR
Absolutely beautiful appliance. I love the new subtle features of the 2.0 and it makes ice super quick. We get so many positive comments on it from house guests
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Great ice but is it worth it?
on January 17, 2026
Posted by: ERS62
Don't waste your money. Two of these units in approximately 18 months have failed! The first failed after only a few months and he replaced it with a new unit. About a year later that unit has failed. I love the ice this unit made but I am convinced there is a design flaw. Read the reviews! Not just the reviews made when new....read all of the reviews and you will see that these machines are prone to failure. GE needs to stand behind their product!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 20, 2026
We apologize that you’ve had issues with multiple units, and we’d like to look into your situation. If the Opal isn’t making ice, we recommend disconnecting the appliance from power for 3 to 4 hours before reconnecting, to reset it. We have additional tips about what to try at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628
We’ll also be emailing to discuss your situation further. Please respond at your earliest convenience, so we can assist with reaching a solution.
We’ll also be emailing to discuss your situation further. Please respond at your earliest convenience, so we can assist with reaching a solution.
Written by a customer while visiting geappliances.com
Customer Rating
2
Instructions lacking
on January 27, 2026
Posted by: Instructions suck
from Smithville Missouri
The instructions sucked. Had to google for videos.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, January 28, 2026
We appreciate your feedback. We are going to share your comments regarding the unit's instructions with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect!
on February 5, 2026
Posted by: Marilyn N
Beautiful. Quiet. Great ice production. Easy to use.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Transformational!
on February 14, 2026
Posted by: Vgiq
I’m addicted to my ge nugget icemaker! Use it everyday and LOVE it. First saw at a friend’s home and immediately bought one for my place as soon as I came home. It’s wonderful—quiet, easy, delicious ice improves every beverage (including iced coffee!), great looking, A+ on all counts. Capacity is plentiful for small family or singles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible noise
on February 20, 2026
Posted by: Unhappy123as
from Ladera Ranch, CA
Do not buy, makes terrible sounds. Support says it needs 8 inches or clearance all around including the top which means it won't fit on a counter or under the cabinets. They also said to remove the new filters it comes with. Terrible design.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, February 23, 2026
We would like to review your situation further and have sent you an email with additional information.
Written by a customer while visiting geappliances.com