Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
14
3 Stars
9
2 Stars
8
1 Star
16
70%of customers recommend this product.
(
40 out of
57)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
5
I love this machine
on December 19, 2024
Posted by: beverly57
This is my 2nd Opal Ice Machine. I love this product.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great ice
on December 18, 2024
Posted by: Blondiemeg18
Makes delicious ice that is perfect size and texture. I love to have just a cup of ice like in the hospital with this machine. Great quality too, have not had any issues with machine
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
I can control it on my phone.
on December 15, 2024
Posted by: My nugget ice machine
from Houston
Love my new ice maker . You can see the ice start coming in about 10 minutes. In about an hour it’s half way full
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on December 10, 2024
Posted by: Jbp12345
Poor quality doesn’t last even when properly maintained
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 2, 2025
We would like to assist you with your Opal and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Convenient and yummy Ice
on November 11, 2024
Posted by: Golfing Grandpa
from Texas
I love this ice maker. Not sure for those that rated why in the world they are cleaning it out every few days or weeks. It has a UV light and you don't need to clean it out until the cleaning prompt comes on and even then you can go a bit longer if you want. Just use Vinegar to clean/descale and then a bit of Bleach to run through to sanitize. Mine made a loud screech noise and I just took the cover off and few other parts and loosened the Styrofoam packing a bit around the auger system and that did the trick. My opinion is that with the Styrofoam so tight it keeps the auger system too cold for the metal parts and so they have a hard time moving or have a thin ice build up that rubs and makes the noise. I haven't had any issues with it other than that. Wonderful ice, maintenance schedule is easy. Only clean, descale, and sanitize every 6 weeks or so depending how much use it gets and it is just fine. I love this ice maker!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Did not last 3 mos! GE will not help!
on November 8, 2024
Posted by: No more GE ever
We received one as a gift it lasted 3 mos I did cleanings timely no one at GE will help. Do not have receipt only 2 elderly people use this!
Response from geappliances.comBy Tierra, GE_Appliances, November 11, 2024
We'd like to assist you with your Opal no longer working properly. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Features are great and we like the ice.
on October 13, 2024
Posted by: Broken ice
from Hilliard,Ohio
My ice maker started out great. We loved it and so did our family and friends . I say “loved” because after just 2 months it no longer works. It just displays “Add Water” . We have followed the only suggestion I found on line suggesting ther might be air in the lines. I have drained the machine at least five times now and also “unplugged it for three to four hours” as suggested to allow the machine to “reset”. None of these attempts worked. I am really disappointed since I was looking forward to enjoying this type of ice for much longer than two months. And of course, It is now past the return date. Is my machine a lemon? We have had 3 of these machine and the all have broken in with in 2-6 months of having it. I have always been a faithful GE products fan. Not anymore.
No, I do not recommend this product.
No, I do not recommend this product.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, October 15, 2024
We'd like to assist you with your Opal. We recommend contacting Opal Support regarding this issue. Please call 1-866-907-6718 for further assistance with the unit.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good but could be great
on September 28, 2024
Posted by: Jweathersbee
from Nevada
While this product works we have had a leaking issue with the side res the entire time 3 times I have contacted support for a replacement but it just goes into a black hole.
I would recommend this to a friend!
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, September 30, 2024
We'd like to help with your ice maker leaking issues. Please refer to this link for some helpful troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641
If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641
If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718.
Written by a customer while visiting geappliances.com