Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
4
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
52
4 Stars
9
3 Stars
6
2 Stars
5
1 Star
13
74%of customers recommend this product.
(
31 out of
42)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
5
Easy Set up
on December 7, 2025
Posted by: Greg9754
[This review was collected as part of a promotion.] Set up is a breeze. Great instructions. Set up and making ice in 10 minutes. First batch were a legit pellets as advertised.
Written by a customer while visiting geappliances.com
Customer Rating
5
In heaven!
on December 11, 2025
Posted by: Kris Tal
I bought this icemaker after one year of frustration with the cheap one I had previously. I cannot even begin to say how grateful I am. Easy to install and run. Super quiet. Generates amazing ice. And somehow the ice doesn’t seem to melt as fast in the container, so the compressor goes on far less often than my old one. I’m in heaven!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great ice but too squeaky
on December 17, 2025
Posted by: MJ5522
Love the ice, hate the noise. This is a great product except that despite sanitizing and descaling, this device makes squeaking noises. Even got a replacement through warranty and same issue started again within 2 weeks. I guess it’s a design flaw.
Response from geappliances.comBy Dianna, GE_Appliances, December 19, 2025
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
We would like to help. When the Opal unit is in need of defrosting, it will start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and will take 10 to 45 minutes. We recommend reviewing the article from our website below to help with this.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39627
We would like to help. When the Opal unit is in need of defrosting, it will start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and will take 10 to 45 minutes. We recommend reviewing the article from our website below to help with this.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39627
Written by a customer while visiting geappliances.com
Customer Rating
5
This is the ice machine y yo u want!
on December 23, 2025
Posted by: Tk2007001
from New york
[This review was collected as part of a promotion.] This is THE ice machine that will give you that small, crunchy, SONIC restaurant type of ice! Better than the ice they give you in the hospital! This is the machine you want!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excited to start using this ice maker
on December 28, 2025
Posted by: Emme H
from Chico, CA
[This review was collected as part of a promotion.] I was gifted this ice maker by my son and daughter-in-law for Christmas.I have only just started using it but I love it the ice is high quality, the machine looks like it's well made and there's not very much noiseand it looks like there should be plenty of ice. I am excited to continue using this ice maker this Summer that should be the real test!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Restaurant Quality Ice Nuggets at Home!
on December 28, 2025
Posted by: Kingjessman
[This review was collected as part of a promotion.] I use this all the time. No crazy cracked up, cumbersome ice trays or nasty store ice bags. No more dirty hands touching my ice. I get restaurant quality ice when I want and need it. The ice from this machine makes my dr8nks extra refreshed. Thank you GE for this awesome nugget ice maker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good machine but buy distilled water or it won't l
on January 2, 2026
Posted by: Cinderella711
from WESTERN NY
This is my 3rd opal, the first one worked great loved it, fast ice, perfect size..but they only last so long..My 2nd one i got in 10/25). 2 weeks in it wouldn't stop flashing clean, i did both cleanings and nothing, i called we tried a couple things. No luck they sent me a new one, 2 weeks in same thing, i called and Finally she told me to take the filter out and I was using the blue one, the better one... its not better. She said its probably all clogged up it happens. In 2 weeks!! she told me to only use distilled water in it, I have white filters left over from my last opal but she told me just to use the screen and distilled water....so I filled the side tank and no filter, it works but I think im going to use up my white filters and see what happens. Also the light inside will not work? 2 weeks!! Not happy. I know its just a light bulb but I paid good money for it to work and not break in 2 weeks..So distilled water is the way to go.. The only way to go..If you are not going to use distilled water dont bother it will not last..I still enjoy my ice but its a continuous money trap of distilled water I gotta lug in the house all the time...and im not happy about the light! I used that for a night light... so I wanna give it a 5 but I just can't...
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Don, GE_Appliances, January 7, 2026
We'd like to assist with your Opal ice maker's light not working. We recommend you reset your Opal ice maker by unplugging it for 2 minutes. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful
on January 4, 2026
Posted by: Nucks
from Bend OR
Absolutely beautiful appliance. I love the new subtle features of the 2.0 and it makes ice super quick. We get so many positive comments on it from house guests
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com