Customer reviews from geappliances.com
GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Average customer rating
3.9
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
58
4 Stars
11
3 Stars
7
2 Stars
6
1 Star
16
70%of customers recommend this product.
(
37 out of
53)
Customer Reviews for GE Profile - Opal 2.0 Ultra Nugget Ice Maker with Scale Inhibiting Filter - Stone White
Customer Rating
2
Disappointed
on September 26, 2025
Posted by: RNHogie
[This review was collected as part of a promotion.] Sadly this is my second one only because the first I would have given 10 stars. This one 2. GE replaced only to now have one that makes strange noises on and off. Very disappointed.
Response from geappliances.comBy Adrian, GE_Appliances, September 29, 2025
We are sorry that this replacement Opal is creating unusual sounds. We see that you are working with our team, and we advise you to continue doing so to get this issue resolved.
Written by a customer while visiting geappliances.com
Customer Rating
3
Loud noises
on October 25, 2025
Posted by: Sue182
from Texas
[This review was collected as part of a promotion.] Well I finally bit the bullet and purchased this ice maker. Took the first one back for an exchange because of the noise level, it squealed so very loud. The second one did the same thing after just two weeks. VERY loud. Then I contacted GE and they were able to ship a new ice maker; I sent the second machine direct to them (GE). Well two weeks later the ‘new’ 3rd machine is making the same squealing noise, and it already wants me to sanitize the machine. We are not happy with our decision to purchase this ice maker. We love this ice nuggets and how fast it produces the ice we just don’t love the noise this machine makes especially at 2:30 AM.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 27, 2025
We are sorry to hear about your Opal's needing to be replaced. We'd like to help go over the sounds you are noticing.
When the Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The sound you are hearing might be the defrost cycle going on, it is automatic and takes around 10 to 45 minutes.
You can view a list of normal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
When the Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The sound you are hearing might be the defrost cycle going on, it is automatic and takes around 10 to 45 minutes.
You can view a list of normal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features with app
on November 29, 2025
Posted by: Milton1984
[This review was collected as part of a promotion.] This product makes fantastic ice, it fit right under my wet bar cabinets.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy Set up
on December 7, 2025
Posted by: Greg9754
[This review was collected as part of a promotion.] Set up is a breeze. Great instructions. Set up and making ice in 10 minutes. First batch were a legit pellets as advertised.
Written by a customer while visiting geappliances.com
Customer Rating
5
In heaven!
on December 11, 2025
Posted by: Kris Tal
I bought this icemaker after one year of frustration with the cheap one I had previously. I cannot even begin to say how grateful I am. Easy to install and run. Super quiet. Generates amazing ice. And somehow the ice doesn’t seem to melt as fast in the container, so the compressor goes on far less often than my old one. I’m in heaven!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great ice but too squeaky
on December 17, 2025
Posted by: MJ5522
Love the ice, hate the noise. This is a great product except that despite sanitizing and descaling, this device makes squeaking noises. Even got a replacement through warranty and same issue started again within 2 weeks. I guess it’s a design flaw.
Response from geappliances.comBy Dianna, GE_Appliances, December 19, 2025
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
We would like to help. When the Opal unit is in need of defrosting, it will start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and will take 10 to 45 minutes. We recommend reviewing the article from our website below to help with this.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39627
We would like to help. When the Opal unit is in need of defrosting, it will start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and will take 10 to 45 minutes. We recommend reviewing the article from our website below to help with this.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39627
Written by a customer while visiting geappliances.com
Customer Rating
5
This is the ice machine y yo u want!
on December 23, 2025
Posted by: Tk2007001
from New york
[This review was collected as part of a promotion.] This is THE ice machine that will give you that small, crunchy, SONIC restaurant type of ice! Better than the ice they give you in the hospital! This is the machine you want!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excited to start using this ice maker
on December 28, 2025
Posted by: Emme H
from Chico, CA
[This review was collected as part of a promotion.] I was gifted this ice maker by my son and daughter-in-law for Christmas.I have only just started using it but I love it the ice is high quality, the machine looks like it's well made and there's not very much noiseand it looks like there should be plenty of ice. I am excited to continue using this ice maker this Summer that should be the real test!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com