MagSafe isn't as strong as expected - but pretty case. It's snug on the device, looks nice, and shows off the new blue Titanium color of my wife's iPhone 15 Pro. It's super comfortable to hold in your hand and she gets compliments all the time.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 26, 2023
Hello! We are so glad you are enjoying so many features of this amazing case! If any specific questions or issues arise with your case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Product was just what I ordered, shipping was way longer than it should.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 30, 2023
Hello! We hope you enjoy the amazing protection and style of the Symmetry Series case. Should we be able to answer any questions that arise in the future, please feel free to reach out to our Customer Service Team, as we are always happy to help!
The camera box area is already chipped and now coming apart. Only had it a month!
Response from otterbox.comBy Customer Service, November 7, 2023
Hello Kabl! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this via warranty replacement of your case.
Does not charge in vehicle. Tried 2 cases and neither one worked. Very sad as our 13 PROs did but not 15 PROs do not.
Response from otterbox.comBy Customer Service, November 16, 2023
Hello, Chuck! We apologize for any inconvenience you are experiencing charging your device in your vehicle. Otterbox designs our cases according to the Apple Design Guidelines and our products are tested across a large number of charging products, while we do not have specific information on your specific vehicle's charging pad, if they follow the Apple specs, all OtterBox MagSafe cases will work with it. However, if it does not have magnets in it, the alignment will be more difficult which will impact the charging performance