Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro - Realtree Blaze Edge (Camo Graphic)
Average customer rating
3.9
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
49
4 Stars
11
3 Stars
5
2 Stars
5
1 Star
14
74%of customers recommend this product.
(
45 out of
61)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro - Realtree Blaze Edge (Camo Graphic)
Customer Rating
2
Protects, lacking color, slippery in hand
on October 10, 2023
Posted by: Camo
I'll be honest, this is not the same OtterBox that it used to be. I last bought one about 6 years ago, and this current version is much worse. I preferred the old rubber texture to this new sleek version which slips out of my hand easily. Also, the print on the back looks like I bought this case from a flea market; the colors are very very dull. It's almost as if the printer ran out of ink. I buy a phone case because it protects, looks good, and so I can hold the phone with one hand (grip). This case only protects. The design could use deeper colors and the new plastic needs to be trashed; go back to the old grippy rubber please.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 11, 2023
Hello! We apologize that the colorway of this case is not what you had in mind. The Symmetry Series for the iPhone 15 Pro provides great protection for your device. Should any questions or issues arise with this case, please feel free to give our CS Team a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com
Customer Rating
1
Color Changes
on January 29, 2024
Posted by: Liz V
I love everything about the case except that the color is already fading after a month. The lilac is turning into a brownish, orange color. It shows finger prints. Its a sturdy case, but I mostly bought it for the colors. Disappointed that my pretty case won't be pretty for long.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 30, 2024
Hello! We are so sorry to hear that you have experienced a discoloration issue with your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
2
Don't go for the clear one
on October 5, 2023
Posted by: ZZMontreal
I have always used the symmetry series for my iPhones. This year , I purchase the clear one for my 15 pro, and the quality has slipped. The case scratches as soon as you put it on. I do appreciate the floating buttons, however they rattle a lot, even with the case on. I would return it, but since it's now scratched (after 2 days), the retailer won't take it back. Stick to the solid colours, you won't regret it.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 6, 2023
Hello! We apologize that you have experienced undue scratching on the Symmetry Series for MagSafe. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: EmilC
Verified Purchase:Yes
The product is well-made and light. The surface feels good when gripping and won't accidentally slip out of my grips
Written by a customer while visiting otterbox.com
Posted by: NBaker Austin TX
Verified Purchase:Yes
The case is perfect! It's lightweight, stylish, protective, and very appealing. The magSafe circle is very unattractive to me; this case doesn't emphasize it.
Written by a customer while visiting otterbox.com
Customer Rating
5
Love the case. It’s a bit bulky but that’s needed
on October 25, 2023
Posted by: Nav A
Verified Purchase:Yes
Good case and protects well. Bit bulky but that’s needed because of the new phones design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Clear case started discoloring almost immediately
on November 15, 2023
Posted by: Jord
Verified Purchase:Yes
After one month the edges are already yellow/brown
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
Good phone cover
on December 10, 2023
Posted by: dpa623
[This review was collected as part of a promotion.] Would recommend to anyone looking for a case for their iPhone 15 Pro. I accidentally dropped my iPhone 15 and it had the iPhone 15 Pro Symmetry Series Case for MagSafe
and did not break so five stars!
and did not break so five stars!
Written by a customer while visiting otterbox.com