Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro - Realtree Blaze Edge (Camo Graphic)
Average customer rating
3.9
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
49
4 Stars
11
3 Stars
5
2 Stars
5
1 Star
14
74%of customers recommend this product.
(
45 out of
61)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro - Realtree Blaze Edge (Camo Graphic)
Posted by: Anonymous
Verified Purchase:Yes
Pretty and effective, but color is already scratching and rubbing off on back
Written by a customer while visiting otterbox.com
Posted by: Susan
Verified Purchase:Yes
wouldnt buy it again because it attracts dirt and looks bad after like two week. not worth the money. it is also very stiff and bulky
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, April 10, 2024
Hello, Susan! We are so sorry to hear that you experienced a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this as we have a great warranty!
Written by a customer while visiting otterbox.com
Posted by: Buds wiser
Verified Purchase:Yes
picks up colour from jeans and other clothing, especially when warm from sun.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Worst Ptterbox ever
on December 31, 2023
Posted by: 0k00
This is the worst OtterBox I’ve ever seen. The “synthetic rubber” edge is more of a rigid plastic that provides no protection to the phone’s screen. The edge is not only slippery, it doesn’t cover high enough above the screen to protect it in a fall. My phone fell onto hardwood floor from about 3.5 feet. The screen protector was crushed at two places near the corner of impact.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 3, 2024
Hello! We apologize that you had damage to your screen protector following a device drop situation. If the screen protector is one of our products, we have a great warranty and we would be more than happy to assist with a warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help.
Written by a customer while visiting otterbox.com
Posted by: JenL
Verified Purchase:Yes
Pops out at corners. Not protective if I can't even take it out of my pocket without it escaping from the case. Never had a problem with Otterbox before, but this case is essentially useless, which is too bad, as it is very pretty.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Stefanie
Verified Purchase:Yes
I love the case but it's already chipped in the corner
Written by a customer while visiting otterbox.com
Posted by: Mr snuffle
Verified Purchase:Yes
Fragile. First drop on pavement case is broken shattered my screen and I had screen protector as well going back to RockBox products
Response from otterbox.comBy Customer Service, July 18, 2024
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Suzy
Verified Purchase:Yes
My magnetic pop socket keeps coming off. I made sure this was MagSafe but it doesn’t have the ring, and now I can’t find my pop socket!
Written by a customer while visiting otterbox.com