Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Average customer rating
3.7
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
58
4 Stars
8
3 Stars
11
2 Stars
10
1 Star
19
69%of customers recommend this product.
(
58 out of
84)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Posted by: Anonymous
Verified Purchase:Yes
I’m not impressed or pleased. It’s not a snug fit like my other case. Whenever I pull it of my pocket I have to snap it back into the case. I’m looking for something else.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Nina
Verified Purchase:Yes
Uncomfortable in hands, not compact so it makes the phone huge
Response from otterbox.comBy Customer Service, November 7, 2023
Hello, Nina! We are so sorry that the feel of the Symmetry Series case is not to your liking. With time and use we hope that the case grows on you and you enjoy the features and protection that it offers. If our Customer Service Team may answer any questions or assist with the product, please do not hesitate to reach out as we are always happy to help!
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
Simple design but functional. The case is not bulky and supports MagSafe charging. The quality of the material used to for the case is good and I feel my phone is protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jan S
Verified Purchase:Yes
Good fit. Dropped several times and so far so good. The plain colors are a little rougher on the back and have slightly better grip. The multi colored ones with scenes, etc are very slick, slide easily and less grip. Always have been an OtterBox fan.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sam Qazi
Verified Purchase:Yes
Ottoer Box and screen protector, satify both products. My family is using Tooer boxes for long time and recommend to every iPhone.
Written by a customer while visiting otterbox.com
Posted by: GenX
Verified Purchase:Yes
So thin it scares me when I drop my phone. Doesn’t feel like it offers any protection
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 3, 2023
Hello GenX! We are so sorry that you are experiencing some worry about the protection of your device. Please rest assured that the Symmetry Series case is designed to be sleek and offer amazing protection to your device. If we may assist with any questions, please feel free to give our CS Team a call at 1-855-688-7269 and we are happy to help.
Written by a customer while visiting otterbox.com
Customer Rating
1
Not the best
on November 1, 2023
Posted by: Odalisg23
It’ll randomly snap off on a corner if I put it in my pocket and it’s not protective it’s more like your paying for the design and brand. Very disappointing I’ve broken like 3 tempered glass screens with this case only. I just wanted something protective and cute but this one was not it.
Response from otterbox.comBy Customer Service, November 1, 2023
Hello! We are so sorry to hear you have experienced an issue with the corners of your Symmetry Series case snapping in your pocket. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Cathy
Verified Purchase:Yes
Doesn’t work for mag charger. I have to take my case off to charge
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 30, 2023
Hello! We are so sorry you are experiencing an issue with charging. The Symmetry Series case is specifically designed to pair perfectly with MagSafe charging. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with troubleshooting this issue!
Written by a customer while visiting otterbox.com