Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Average customer rating
3.7
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
58
4 Stars
8
3 Stars
11
2 Stars
10
1 Star
19
69%of customers recommend this product.
(
58 out of
84)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Customer Rating
2
Otterbox protection but poor MagSafe contraction.
on October 11, 2025
Posted by: Ben B
Verified Purchase:Yes
Alignment rare earth magnet came out of case. Found it stuck to the back of the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 13, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Otterbox is a Sturdy case with nice grip and does the job of protecting phone every time!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wendy
Verified Purchase:Yes
Looks spiffy and was easy to fit onto the phone. I feel better knowing my new phone is protected by this case.
Written by a customer while visiting otterbox.com
Posted by: Brian
Verified Purchase:Yes
MagSafe magnets started to fall out within 2 days of using. 3rd time for this type of case…..
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 15, 2025
Hello, Brian! We are so sorry to hear you experienced an issue with the MagSafe component of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
Written by a customer while visiting otterbox.com
Posted by: Cisco
Verified Purchase:Yes
The color of the orange wore off terribly. The case itself is great but wish I would've known the color was going to fade like it did.
Response from otterbox.comBy Customer Service, January 7, 2025
Hello Cisco! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: good
Verified Purchase:Yes
gooooooooooooooooooooooooooooooooooooooooooooooooooood
Written by a customer while visiting otterbox.com
Posted by: Shannon
Verified Purchase:Yes
I was sold on OtterBox for life when my iPod (with Defender Series case) survived a three story fall from a parking deck to a concrete sidewalk below. The Symmetry case is a perfect balance of sleek and strong, and works flawlessly with my MagSafe PopSocket. I paired the case with an OtterBox screen protector as well, and am confident my iPhone will be safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Samantha
Verified Purchase:Yes
Discoloration happened within a few days. The case has a slick texture which make it slip out of your hand easily.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 15, 2024
Hello, Samantha! We are so sorry to hear you experienced a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com