Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Average customer rating
3.7
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
58
4 Stars
8
3 Stars
11
2 Stars
10
1 Star
19
69%of customers recommend this product.
(
58 out of
84)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Posted by: Mayra
Verified Purchase:Yes
I love my otter box. It is good and great. It is as described.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AndrewC
Verified Purchase:Yes
Disappointed with this phone case, it is too smooth and slides out of my pockets and hand to easily. The first day that I put it on my phone I was getting into the car and it slid out of my jacket pocket and fell on the curb cracking the brand new screen protector.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 17, 2023
Hello, Andrew! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Customer Rating
1
Fitting problem
on November 14, 2023
Posted by: krac74
They screwed the mold and the phone doesn't fit.It is always pops out from the case. This is my 5th case, but this never happened before.Shame!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 14, 2023
Hello! We are so sorry to hear you are having an issue with your case. It sounds as though you have already tried warranty replacement of the case, but please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: David Notowitz
Verified Purchase:Yes
I enjoyed the quick service and excellent product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenkaykan
Verified Purchase:Yes
Clear, clean, sturdy but not bulky. Perfect for my taste.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Subpar case=Shattered phone
on November 10, 2023
Posted by: Jessi
I have used nothing but otterbox for years. I dropped my phone one time- the back is shattered. Less than zero protection.
Response from otterbox.comBy Customer Service, November 15, 2023
Hello, Jessi! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Sheena
Verified Purchase:Yes
I absolutely love my new Otterbox symmetry case! It’s slim yet gives the ultimate protection! The color is stunning!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brian T
Verified Purchase:Yes
Really enjoy this case. I dropped my phone on tile and it bounced a little off the ground, so it was a reassuring the case is great quality. This model also has slightly better grip than previous Symmetry models. It’s easy to take on and off, in case you want to just experience the natural titanium of your beautiful phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com