Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Average customer rating
3.7
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
58
4 Stars
8
3 Stars
11
2 Stars
9
1 Star
19
70%of customers recommend this product.
(
58 out of
83)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Posted by: Jarvis
Verified Purchase:Yes
Appears to have a defect in the top right corner and does not fit like symmetry cases I’ve had in the past. Case feels loose in this corner and I’m not a fan of feeling it shift in my hand whilst using my phone.
Response from otterbox.comBy Customer Service, April 8, 2024
Hello, Jarvis! We are so sorry to hear that you are experiencing an issue with the top right corner of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Bruce C
Verified Purchase:Yes
I have had two cases for my last 2 iPhones and they fit well and offer good protection. No breaks so far. I like the clear MagSafe cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sf67
Verified Purchase:Yes
Total quality!!! Solid protection!!! Great case!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Okay…
on October 6, 2023
Posted by: Crystal
I ordered the leopard print symmetry case for iPhone 15 pro max. it is cute, but it arrived with a few scratches and I can already tell it’s going to get even more scratched verrry easily. It i
Response from otterbox.comBy Customer Service, October 12, 2023
Hello! We apologize that you experienced a scratching issue with your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Richard Mixon
Verified Purchase:Yes
Since 2010 Otterbox has been my goto iPhone protection. The screen protector AND case have saved my bacon multiple times while hiking, mountain biking or just plain fumbling.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mikey
Verified Purchase:Yes
The case is fine. Looks very nice. But the side buttons make a very annoying clicking sound if you even just graze them. I had a Symmetry case before and didn't have this issue. Must be a re-design choice.
Response from otterbox.comBy Customer Service, October 16, 2023
Hello! We are so sorry to hear that you are experiencing issues with the buttons on your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Well made, perfect fit and good price. Never have had a phone damaged in an OttoBox case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Patricia
Verified Purchase:Yes
So far, great case. Love the color and mag safe works great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com