Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Average customer rating
3.7
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
58
4 Stars
8
3 Stars
11
2 Stars
9
1 Star
19
70%of customers recommend this product.
(
58 out of
83)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Posted by: JoAnn
Verified Purchase:Yes
The case is already showing scratches so it might protect phone but will not look good.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John G
Verified Purchase:Yes
Have ALWAYS used OB. Got thisnone and of course have dropped the phone but this case now has rough spots where it hit. I should have bought something maybe softer or more forgiving. It wasnt from a building or anything. More like waist high
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, May 22, 2024
Hello, John! We are so sorry to hear that the case has rough spots following a device drop event. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation with your case, as we have an amazing warranty!
Written by a customer while visiting otterbox.com
Posted by: A D Box
Verified Purchase:Yes
Not my first OtterBox & as usual it does exactly what it is designed for.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joe A
Verified Purchase:Yes
The case I nice. I just wish the action button was flush or there was still a cutout for the button (like there was for the mute slider). This would reduce the amount of times it is accidentally activate when putting a phone in a cup holder… etc. Also it would help wen looking for the volume button and not confusing the action button as a volume button. Other than that the case is excellent!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
"High Expectations: Anticipating Quality Case
on October 4, 2023
Posted by: Anonymous
Verified Purchase:Yes
I haven't received my iPhone yet, but based on my previous experiences with OtterBox products, I have high expectations for the Symmetry iPhone case. OtterBox has consistently delivered durable and reliable cases, making them my go-to choice for device protection. I anticipate the Symmetry case to be another excellent addition to their lineup, ensuring my new iPhone stays safe and secure once it arrives.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GenX
Verified Purchase:Yes
So thin it scares me when I drop my phone. Doesn’t feel like it offers any protection
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 3, 2023
Hello GenX! We are so sorry that you are experiencing some worry about the protection of your device. Please rest assured that the Symmetry Series case is designed to be sleek and offer amazing protection to your device. If we may assist with any questions, please feel free to give our CS Team a call at 1-855-688-7269 and we are happy to help.
Written by a customer while visiting otterbox.com
Posted by: AndrewC
Verified Purchase:Yes
Disappointed with this phone case, it is too smooth and slides out of my pockets and hand to easily. The first day that I put it on my phone I was getting into the car and it slid out of my jacket pocket and fell on the curb cracking the brand new screen protector.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 17, 2023
Hello, Andrew! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Kathy
Verified Purchase:Yes
This is the fourth phone I have protected with Otter Box. I feel confident this one will protect my new iPhone 15 ProMax just as the ones I’ve owned before. Not that I intentionally drop my phone but sometimes it just happens. Thank you Otter Box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com