Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Average customer rating
3.7
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
58
4 Stars
8
3 Stars
11
2 Stars
9
1 Star
19
70%of customers recommend this product.
(
58 out of
83)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Posted by: Brian
Verified Purchase:Yes
MagSafe magnets started to fall out within 2 days of using. 3rd time for this type of case…..
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 15, 2025
Hello, Brian! We are so sorry to hear you experienced an issue with the MagSafe component of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
Written by a customer while visiting otterbox.com
Posted by: Chis
Verified Purchase:Yes
The case will get yellow really quickly I just bought it less then a month
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I’m not impressed or pleased. It’s not a snug fit like my other case. Whenever I pull it of my pocket I have to snap it back into the case. I’m looking for something else.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Subpar case=Shattered phone
on November 10, 2023
Posted by: Jessi
I have used nothing but otterbox for years. I dropped my phone one time- the back is shattered. Less than zero protection.
Response from otterbox.comBy Customer Service, November 15, 2023
Hello, Jessi! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Love the colours - which I could get a beautiful red case for my phone, but never seen them on the website.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Frequent buyer
Verified Purchase:Yes
Got this for my wife's new phone. Fits great and protects the phone as it should. Only reason it not a 5 star is the limited color choices. Not as many as previous Otterbox cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tammalynn
Verified Purchase:Yes
This case was so ridged that in trying to get it on my phone the back of my phone shattered. I ended up having to get a new phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, May 24, 2024
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Serge
Verified Purchase:Yes
I never use any case cover except Otterbox . I tried the clear case from otterbox and I will never repeat again . I will purchase my Defender series case today and throw the clear one .
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 19, 2023
Hello! We are so glad you are a fan of the Defender Series case. If there is anything that our Customer Service Team may assist you with, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com