This is the fourth phone I have protected with Otter Box. I feel confident this one will protect my new iPhone 15 ProMax just as the ones I’ve owned before. Not that I intentionally drop my phone but sometimes it just happens. Thank you Otter Box.
Just received the symmetry as a gift and disappointed with how it interferes with the magnetic hold and on my MagSafe wallet. The wallet just falls off and isn’t practical to use. But it works on my old phone.
Response from otterbox.comBy Customer Service, January 2, 2024
Hi Jay! We are sorry for the issues you are having with your MagSafe wallet. This case does have magnets built in to the case to provide the best MagSafe experience for your device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any troubleshooting, questions, or a warranty replacement if there is a specific issue impacting your case.
[This review was collected as part of a promotion.] This case is perfect. Covers the front of the phone just around the edges as well as the camera so it protects against any accidental drops. Still thin enough to feel light and work with the magnetic chargers.
It’s a good case the only reason I wouldn’t give it a 5 is the fact the side of the case is the issue it’s faded the color since the month of having it and I’ve nearly dropped my phone and the sides are really scratch and weird since it first arrived is pretty sturdy for the most part but the side of the case could just be a bit more sturdy.
This product’s is not very good based on my previous cases for my iPhones. Image on case is already coming off on corners. Very poor quality in my opinion.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 12, 2024
Hello, Stephen! We are so sorry you are experiencing an issue with the corners of your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Got a month ago case is just all scratched and yellow only had for a month
Response from otterbox.comBy Customer Service, December 27, 2023
Hello, Tim! We are so sorry to hear you have experienced a discoloration issue as well as a scratching issue with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!