iPhone case - pops out, not a good and secure fit. Have always had symmetry cases but never a “max” size phone.
Response from otterbox.comBy Customer Service, January 22, 2024
Hello, Steph! We are so sorry to hear you are experiencing a fit issue with your case. Please give our CS Team a call at 1-855-688-7269 or reach out to us via chat and we are happy to help with this situation.
I love Otterbox, I work for a retailer of their product. Unfortunately, the cases they've started selling for the newer phones are horrendous quality compared to how they were in the past. The regular Symmetry cases are okay, but the design on cases come off very fast. The clear Symmetry series cases do not fit the newer iPhones properly, they are very loose and feel like the phone will fall out, and the buttons are not very good at all. They stick and don't press in properly. The quality of the plastic feels heavily downgraded. This makes it very difficult to sell such expensive cases to my clients. I hope they reevaluate the quality they are providing to customers with the same regard they have had in the past. Definitely not impressed with my previous favorite phone case brand. I have an iPhone 15 Pro Max, previously an iPhone 13 Pro. All of my cases for my 13 Pro were wonderful, I had no complaints. But I am sure they had some sort of difficulty with the design changes of the newer iPhones. I'm hoping they are able to perfect it soon, so they fit on the phones as they are supposed to. That is just my honest take of these cases after selling them for over 2 years.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 17, 2024
Hello, Uhblanna! We are so sorry to hear that you are experiencing an issue with your current case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this situation!
[This review was collected as part of a promotion.] The iPhone 15 Pro Max Symmetry Series Case for MagSafe is such a beautiful, bright green color. It's very sleek yet still protects my phone. The buttons and camera work great with the case on. I like the one-piece design.
[This review was collected as part of a promotion.] I love this case! It is great! I feel safe with this phone case and know if I accidentally gets dropped, it won't be damaged. It feels good and isn't too bulky. I definitely recommend this case to others!
[This review was collected as part of a promotion.] I love the phone case, it is my favorite color of green. It fits my phone perfectly and it's easy to charge my phone with the case on, I've had other cases where I had to take the case off in order to charge my my phone. But not this one, I really love it and I've bought some jewels that I'm going to put on it.