Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Average customer rating
3.8
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
55
4 Stars
8
3 Stars
11
2 Stars
9
1 Star
17
70%of customers recommend this product.
(
57 out of
81)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Customer Rating
3
Good with flaws
on October 22, 2023
Posted by: Shawgod
I purchased this case and the first one came and I used it for about a week and a half and the up button of the volume button fell off. Luckily I was able to get a new case sent out to me and the case so far has been working great. Feels great in the hand. I have dropped it a couple of times and the phone is unharmed. But I would shy away from this case because of the workmanship of the case. I have only had the replacement for a few days now and I am hoping it lasts longer.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We are so glad you contacted Customer Service for a warranty replacement when you experienced an issue with the button portion of your case. We're confident the warranty replacement case will serve you and your device very well. Should any future questions or needs arise, please feel free to reach out, as we are always happy to help!
Written by a customer while visiting otterbox.com
Posted by: Casey b
Verified Purchase:Yes
The case is very durable and looks great on my new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JL N
Verified Purchase:Yes
It's okay. Overpriced and rather eh ... Not sure how safe I feel my phone is in it.Quality has diminished over the years. They get by on their name, not their product reliability or quality and their customer service is a one star at best.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Cathy
Verified Purchase:Yes
Doesn’t work for mag charger. I have to take my case off to charge
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 30, 2023
Hello! We are so sorry you are experiencing an issue with charging. The Symmetry Series case is specifically designed to pair perfectly with MagSafe charging. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with troubleshooting this issue!
Written by a customer while visiting otterbox.com
Customer Rating
5
Works great
on November 28, 2023
Posted by: CandyG
from Florida
[This review was collected as part of a promotion.] This trendy iPhone 15 Pro MAX case shows off your iPhone’s sleek design and was thoughtfully developed for seamless interaction with MagSafe charging and accessories. All of your phone’s buttons, features and functions work flawlessly, while durable protection shields against drops, bumps and fumbles. And the one-piece design is easy to install. Proceed with confidence that your phone is protected, without sacrificing an ounce of style or functionality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Awesome
on December 4, 2023
Posted by: Cmetty09
[This review was collected as part of a promotion.] I got this because I needed a new case for my phone and I absolutely love the color green. It’s also a bonus factor that it has the MagSafe on it because I use the wallet attachment on my phone and it always stays.
Written by a customer while visiting otterbox.com
Customer Rating
5
Great Phone Case
on December 19, 2023
Posted by: txo3boi
from San Antonio, Texas
Gender:Male
[This review was collected as part of a promotion.] The Iphone 15 Pro Max Symmetry Series phone case with MagSafe is great. The case is very durable and has a sleek design. I ordered the green case and its stands out great. I've not lost my phone since I put the case on I locate it right away.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LeoR74
Verified Purchase:Yes
Case fits very well. Only issue is my phone has lens protectors installed and these protectors protrude past the case. I guess the case was not designed for lens protectors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com