Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Average customer rating
3.7
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
58
4 Stars
8
3 Stars
11
2 Stars
10
1 Star
19
69%of customers recommend this product.
(
58 out of
84)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Posted by: Jarvis
Verified Purchase:Yes
Appears to have a defect in the top right corner and does not fit like symmetry cases I’ve had in the past. Case feels loose in this corner and I’m not a fan of feeling it shift in my hand whilst using my phone.
Response from otterbox.comBy Customer Service, April 8, 2024
Hello, Jarvis! We are so sorry to hear that you are experiencing an issue with the top right corner of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Robin
Verified Purchase:Yes
Completely satisfied with clear sparkle 15 Pro Max Case. Durable but not too bulky. Easy to put on, and love the sparkle!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CSmith
Verified Purchase:Yes
Beautiful case, but it’s slippery. Wish it had more grip.
Response from otterbox.comBy Customer Service, February 26, 2024
Hello! We hope that with time and use the Symmetry Series case for MagSafe grows on you and you enjoy the protection it provides your device. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions or issues that arise.
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
I like the slim profile but I dropped my phone and it cracked the back
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 26, 2024
Hello, Chris! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Meagan Tovar
Verified Purchase:Yes
I love how slim this case is but also protective!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent Case!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
A little overpriced, but delivers what it promise!
on February 3, 2024
Posted by: LSBt
Verified Purchase:Yes
Been using the case for 3 weeks, the material are good and the case is beautiful! Magsafe works well!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ryan
Verified Purchase:Yes
Goes yellowish after a few weeks of use, disappointing
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 29, 2024
Hello, Ryan! We are so sorry to hear you are experiencing a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com