Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Average customer rating
3.7
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
58
4 Stars
8
3 Stars
11
2 Stars
10
1 Star
19
69%of customers recommend this product.
(
58 out of
84)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Posted by: Will
Verified Purchase:Yes
Same with this one order but the MagSafe ring white part was falling apart and it seems scratched so didn’t really get to try it
Response from otterbox.comBy Customer Service, Customer Service, October 4, 2023
Hello! We are sorry to hear you have experienced an issue with your case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
3
Loose Buttons
on September 23, 2023
Posted by: JayMan123
I received this case the same day that the IPhone 15 Pro Max released. It fits like a glove, however the buttons on the side of the case are very loose and wobble around. The case itself looks good, but the loose buttons are a serious turn off.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, September 26, 2023
Hello! We apologize that you are experiencing issues with the buttons on the side of your Symmetry Series Case for MagSafe. We have a great warranty and we would be happy to get you a brand new case via warranty replacement to alleviate the issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com