Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max - Green Juice
Customer Rating
3
Okay…
on October 6, 2023
Posted by: Crystal
I ordered the leopard print symmetry case for iPhone 15 pro max. it is cute, but it arrived with a few scratches and I can already tell it’s going to get even more scratched verrry easily. It i
Response from otterbox.comBy Customer Service, October 12, 2023
Hello! We apologize that you experienced a scratching issue with your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
I haven't received my iPhone yet, but based on my previous experiences with OtterBox products, I have high expectations for the Symmetry iPhone case. OtterBox has consistently delivered durable and reliable cases, making them my go-to choice for device protection. I anticipate the Symmetry case to be another excellent addition to their lineup, ensuring my new iPhone stays safe and secure once it arrives.
This case seems durable enough (I’ve already dropped my phone a couple of times and it’s been fine). But I’m starting to realize that I’m dropping it so much because of how slippery this case it. My previous Otterbox cases have had some traction to the plastic; this has zero. I’ll probably replace it with the clear case that’s easier to hold.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 5, 2023
Hello! We apologize that the texture of the case is not to your liking. Please give our CS Team a call at 1-855-688-7269 and we are happy to assist you with troubleshooting this issue.
The case I nice. I just wish the action button was flush or there was still a cutout for the button (like there was for the mute slider). This would reduce the amount of times it is accidentally activate when putting a phone in a cup holder… etc. Also it would help wen looking for the volume button and not confusing the action button as a volume button. Other than that the case is excellent!