I truly enjoy this case and currently have it on my White 15 PM for about two weeks now! I've noticed that it is starting to turn yellow on the sides and has a rainbow effect on the back side. The glitter really stands out and is protective for the front screen and back cameras. I haven't used nor own a MagSafe Charger, so I am unaware if this is reliable!
The case is fine. Looks very nice. But the side buttons make a very annoying clicking sound if you even just graze them. I had a Symmetry case before and didn't have this issue. Must be a re-design choice.
Response from otterbox.comBy Customer Service, October 16, 2023
Hello! We are so sorry to hear that you are experiencing issues with the buttons on your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
I am an Otterbox fan, but the Symmetry doesn't seem like a strong case. Just after ONE WEEK, the screen protector cracked in the top right corner. If the case was better designed around the edges, I don't think this would have cracked. Isn't the case supposed to protect screen protectors also?
Since 2010 Otterbox has been my goto iPhone protection. The screen protector AND case have saved my bacon multiple times while hiking, mountain biking or just plain fumbling.
this magnet does not work on my car magnet that I successfully used with my last MagSafe cover.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 10, 2023
Hello! We apologize for any issues experienced with the Symmetry Series for Mag Safe case. We are most happy to troubleshoot this issue with you and we offer a great warranty should that become necessary to remedy the problem you have experienced. Please give our CS Team a call at 1-855-688-7269 and we are happy to help!
I've had this on my iPhone 13 Pro Max since I got it 2 years ago and it's been great for me. I have the clear sparkly Mag Safe version. I like that it's not slippery due to the silicone bumper that goes all the way around the side. I don't like cases that are slippery and feel like the phone could easily slip out of my hands. This one passed the slip test in my book. This has just the right amount of grip, but not rubbery all over where it's difficult to slip into my purse or pocket. The silicone grippy area may have gotten a little bit yellow but I don't mind because my phone is gold so it's not noticeable. I ordered the blue 15 Pro Max and I hope this cover will fit it so I don't have to buy another one. But I would definitely buy it again if I have to. I also have a glass screen protector. I've dropped my phone several times and not a bit of damage.
The stardust glitter yellows after about a month. Otter box needs to update their production. There are many other products out their that don’t yellow and look gross.
Response from otterbox.comBy Customer Service, October 12, 2023
Hello! We apologize that you have experienced a discoloration issue with your Stardust case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!