It's okay. Overpriced and rather eh ... Not sure how safe I feel my phone is in it.Quality has diminished over the years. They get by on their name, not their product reliability or quality and their customer service is a one star at best.
Great case. Does everything it is suppose to do. But, it yellowed after a week. I thought all companies had the 'anti-yellowing" clear cases but I guess not.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We are so sorry to hear your experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
I purchased this case and the first one came and I used it for about a week and a half and the up button of the volume button fell off. Luckily I was able to get a new case sent out to me and the case so far has been working great. Feels great in the hand. I have dropped it a couple of times and the phone is unharmed. But I would shy away from this case because of the workmanship of the case. I have only had the replacement for a few days now and I am hoping it lasts longer.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We are so glad you contacted Customer Service for a warranty replacement when you experienced an issue with the button portion of your case. We're confident the warranty replacement case will serve you and your device very well. Should any future questions or needs arise, please feel free to reach out, as we are always happy to help!
I like the matte finish, the ease of installing the phone, it doesn’t interfere with the wireless charging and the case did not bulk up the overall size and feel of my iPhone Pro 15 Max.