Customer reviews from otterbox.com
OtterBox - Commuter Series Hard Shell for MagSafe for Apple iPhone 15 Pro - Get Your Greens
Average customer rating
4.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
59
4 Stars
10
3 Stars
7
2 Stars
6
1 Star
6
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for OtterBox - Commuter Series Hard Shell for MagSafe for Apple iPhone 15 Pro - Get Your Greens
Posted by: Anonymous
Verified Purchase:Yes
This is my third OtterBox for my iPhones, they area as good as any case on the market. I have dropped them on tile and concrete and never had a broken screen, or any other problem.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
it’s not mag safe compatible and does not fit the iphone 15 pro
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 7, 2025
Hello, John! We’re so sorry to hear about the trouble with your order. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Customer Rating
1
Good enough
on September 20, 2023
Posted by: Otterbox
Good good I like very much phone cracked with one drop
Response from otterbox.comBy Customer Service, September 21, 2023
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Had to buy a screen protector separate. Also other boxes came complete with screen protector at 1/3 of the price. Would not buy otter again.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 26, 2023
Hello! We hope you enjoy the many amazing features of this case and screen protector! Should you have any questions or needs arise in the future, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com
Customer Rating
4
Great case, but front bevel is a little too high
on November 13, 2023
Posted by: Becky
Verified Purchase:Yes
The lip on the inside bevel around the screen is a bit higher than my last otterbox case (XS), and it gets in the way when trying to swipe up from the bottom or town from the top of the screen.
Written by a customer while visiting otterbox.com
Customer Rating
1
Not really magsafe!
on December 29, 2023
Posted by: kaitlin
Great case but does not stick to any magsafe chargers/equipment. If you take off outer shell it sticks.
Response from otterbox.comBy Customer Service, January 2, 2024
Hi Kaitlin! We apologize for the confusion. We manufactured two Commuter Series cases, with one that contains MagSafe magnets for the best customer experience. This case does not come with MagSafe. If we can help with getting you the correct case, please give our CS Team a call at 1-855-688-7269 and we are happy to help
Written by a customer while visiting otterbox.com
Customer Rating
4
Overall Solid Case
on September 25, 2023
Posted by: ejabella
Overall solid product. Feels sturdy and more protective than the silicone case from apple that I also have. 4 stars because the lip around the screen sits too high. Thumb rubs against it while swiping too close to the edge/from the bottom.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KDND
Verified Purchase:Yes
Very protective. Great product backed by a fantastic replacement warranty. Bought this for upgraded phone. It worked fantastic on older phone model so it made sense to buy it again for current phone model.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com