Customer reviews from otterbox.com
OtterBox - Commuter Series Hard Shell for MagSafe for Apple iPhone 15 Pro - Get Your Greens
Average customer rating
4.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
59
4 Stars
10
3 Stars
7
2 Stars
6
1 Star
6
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for OtterBox - Commuter Series Hard Shell for MagSafe for Apple iPhone 15 Pro - Get Your Greens
Posted by: Courtney
Verified Purchase:Yes
Within a week the blue rubber stained brown. Unable to get the color back to the original blue color so it always looks dirty.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 17, 2023
Hello! We are so sorry that you experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great Case, with Great Magsafe
on October 2, 2023
Posted by: Sam19
The tried and true Otterbox Commuter.
Been using the Commuter Series since my iPhone 7 Plus when I wanted a case that's both slim and protective. But without the bulk of a Defender.
These have protected my phone from all kinds of drops and damage. And the charge port flap keeps the port dust-free for as long as I use the case.
The best addition (if you choose it), is the Magsafe. This case has some of the strongest Magsafe magnets I've tried yet. Takes a lot to pry off my Magsafe popsocket.
This case is ready to protect my phone from any kind of damage the years will bring.
Been using the Commuter Series since my iPhone 7 Plus when I wanted a case that's both slim and protective. But without the bulk of a Defender.
These have protected my phone from all kinds of drops and damage. And the charge port flap keeps the port dust-free for as long as I use the case.
The best addition (if you choose it), is the Magsafe. This case has some of the strongest Magsafe magnets I've tried yet. Takes a lot to pry off my Magsafe popsocket.
This case is ready to protect my phone from any kind of damage the years will bring.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RJames
Verified Purchase:Yes
Great case as expected (My 3rd Commuter Series case). Camera lenses with protector becomes just flush with the back of the case. The phone has enough grip on the edges to make it feel secure in your hand, while still being 'slick' enough to slide into/out of your pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cliff
Verified Purchase:Yes
Great case not too thick not too thin. I've used a commuter case on my last 4 phones and never had a scratch on my screen or phone. The green is really nice looking in person, it looks a little boring online. I had an Apple fine woven case that was paper thin garbage that I returned. OtterBox is the only way to go.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Does not always allow Qi wireless charging
on October 18, 2023
Posted by: Bill
I purchased a black Otterbox Commuter series case (non-magsafe version) for my new iPhone 15 Pro. The description for this case states that it supports Qi wireless charging. However, when I place my phone with the case on it onto the wireless Qi charging pad in my 2016 Toyota Tacoma it will not wirelessly charge through the case. If I remove the case the phone will wirelessly charge. The back of the case is too thick for the Qi charging station in my truck to penetrate through.
Response from otterbox.comBy Customer Service, October 19, 2023
Hello! We are so sorry to hear that you are experiencing issue with your Commuter Series case with your vehicle charging system. Please give our CS Team a call at 1-855-688-7269 and we are happy to help and see if we can troubleshoot this issue. Depending of the type of charger in the vehicle, it may be necessary to use the MagSafe version of the case.
Written by a customer while visiting otterbox.com
Posted by: Alan
Verified Purchase:Yes
Feels nice in the hand. But it seems to not be tight enough on my 15 Pro as the corners get loose occasionally.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, May 28, 2024
Hello! We are so sorry to hear you are experiencing an issue with the case becoming loose. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great case
on September 29, 2023
Posted by: NathanKY
Great case. Not bulky. Just the right amount of grip. Fits my iPhone 15 Pro perfectly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: C2boyd
Verified Purchase:Yes
Love this case! I’ve used the commuter case for a long time. Always does a great job. Also, the blue is a great color choice. Thank you for bringing back some nice colors to the pro series cases. Very pretty. Calming. Stays on my phone, never slips off but easy to put on and off. Also, Otterbox…FANTASTIC company! There are very few out there that rise up to this level of customer service. Anytime my case breaks or wears out which doesn’t really happen except on the rare occasion, they are quick to replace it for me. Couldn’t ask for better service from a company.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com