I expected better from this case. I have always used OtterBox cases and have never had screen savers crack when dropped like this one has. I’ve only had this case for a few months and I’m on my 3rd screen saver. The last one was an expensive OtterBox one.
Response from otterbox.comBy Customer Service, July 1, 2024
Hello, Darla! We are so sorry to hear you experienced an issue following a device drop. We have a great warranty inclusive of both our cases and our screen protectors, so please reach out to our CS Team by phone or via chat, and we are happy to help with this!
This case fits my phone perfectly and it is thin enough to be in my pocket without being bulky but keeps my phone protected. I was skeptical about the mag safe charging but it works like a charm.
The website's color scheme was misleading. There was a much darker green on the website, but it was much lighter when it arrived. It looks very feminine on my case, at least that's what people say about it.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, February 10, 2025
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this situation