Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Customer Rating
1
Clear case turned grey
on January 22, 2024
Posted by: Kris_g
After a few months, my clear case has turned grey and the plastic piece that covers the volume button has cracked off. I thought Otterbox was high quality. Guess not.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 23, 2024
Hello! We are so sorry to hear that you have experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
It took awhile to ship to me in Canada but the product is good. I somehow scratched the back of the case already, removing some of the ombre colour but it’s protected my phone so far.
My case is adorable…but the orange plastic has already started to discolor. sigh
Response from otterbox.comBy Customer Service, February 20, 2024
Hello! We are so sorry to hear that you have experienced a discoloration issue with your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!