Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Average customer rating
3.8
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
61
4 Stars
10
3 Stars
10
2 Stars
10
1 Star
18
71%of customers recommend this product.
(
58 out of
82)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Posted by: Matt
Verified Purchase:Yes
Not worth the money.. too heavy and the case cutout for camera of the iPhone 16e do not match.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 25, 2025
Hello Matt! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Great, beautiful, unique, and sturdy and has protected my phone from every drop so far. I also like the little air pockets along the inside of the case for extra protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wesley
Verified Purchase:Yes
The magnet quality on this case is not very good. I don’t know if it has to do with the recycled materials or what but not even a week after received it and put it in my phone, the magnets came out from the inside of the case. Not the same quality as most older Otterbox’s.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 25, 2024
Hello, Wesley! We are so sorry to hear that you experienced an issue with the MagSafe components of the case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Laur
Verified Purchase:Yes
Extremely disappointed in the quality of this item. The first day that I started using the case, the strawberry design started peeling off. It has since continued peeling off and looks absolutely awful. I picked the case for the cute design and now it's disappearing.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 15, 2024
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Cece Ann
Verified Purchase:Yes
It’s the same quality as a shein case…. Otterbox cases aren’t worth it anymore unless it’s a defender.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 15, 2024
Hello, Cece Ann! We are so sorry to hear you experienced an issue with your Symmetry Series for MagSafe case. Please reach out to our CS Team by phone or via chat, and we are happy to help!
Written by a customer while visiting otterbox.com
Customer Rating
3
So so
on December 27, 2023
Posted by: jmhilb
The case is attractive and not too bulky on the phone, but it doesn’t fit the iPhone 14 very well, despite the description saying it does. Otterboxes I’ve had in the past have fit super snugly to the phone. Unfortunately with this one, the corners keep popping out of the case easily. Unsure if this is the right case to keep my phone safe.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 29, 2023
Hello! We are so sorry to hear you are experiencing a fit issue with the corner(s) of your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Customer Rating
1
MAKE ONE FOR THE iPHONE 15 PLUS!!!!!
on December 6, 2023
Posted by: abaybay
MAKE ONE FOR THE iPHONE 15 PLUS!!!!! I WILL BUY IT!!!
Response from otterbox.comBy Customer Service, December 8, 2023
Hello! We are so glad you are admiring the Symmetry Series Case for MagSafe! The link below will take you to the offerings for the iPhone 15 Plus device! Please feel free to reach out to Customer Service if there are any questions that arise as you browse, as we are happy to help!
https://www.otterbox.com/en-us/iphone-15-plus-cases?prefn1=name2&prefv1=Symmetry%20Series&prefn2=shortFeaturesDescription&prefv2=MagSafe
https://www.otterbox.com/en-us/iphone-15-plus-cases?prefn1=name2&prefv1=Symmetry%20Series&prefn2=shortFeaturesDescription&prefv2=MagSafe
Written by a customer while visiting otterbox.com
Posted by: Ashley
Verified Purchase:Yes
The case is pretty and clear, and it’s been fine with a couple drops, but it doesn’t fit quite right. It says it’s supposed to fit iPhone 14 and 15, but it seems a little small for my 15, where the top and bottom edges of the case are bowing a bit from trying to stretch.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com