Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Average customer rating
3.8
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
61
4 Stars
10
3 Stars
10
2 Stars
10
1 Star
18
71%of customers recommend this product.
(
58 out of
82)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Posted by: Jailyn P
Verified Purchase:Yes
Horrible. Started peeling within a month of using the Case.
Response from otterbox.comBy Customer Service, Customer Service, December 2, 2024
Hello, Jailyn! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Al H
Verified Purchase:Yes
I have had Otterbox Symmetry cases on all of my previous iPhones so naturally I chose this for my new iPhone 15. It is okay but it just doesn’t seem to have the same quality of the previous cases. The finish is a little rough and dull on the front of the case, right along the edge that you see while looking at the screen. Also, the fit seems a little poor and a little loose on the bottom edge. It seems that they should have designed a separate case for the 15 as its dimensions are just slightly different than the 13 and 14. Not quite worth a 5 star rating.
Written by a customer while visiting otterbox.com
Posted by: Alex
Verified Purchase:Yes
It doesn’t fit the best on the iPhone 15. When it’s in my pocket, the corners will pop off sometimes. It also isn’t as thin as other cases. But clear case part and MagSafe are good
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We are so sorry to hear you are experiencing an issue with the corner(s) of the case popping off of your device. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
Saved my phone
on December 8, 2023
Posted by: Misa
Saved my phone from breaking or cracking during a car crash, even though it flew across the car, which let me call emergency services. 10/10 product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Fits Great
on December 11, 2023
Posted by: Margaret
from Austin, tx
Gender:Female
[This review was collected as part of a promotion.] This symmetry series case is great for my iPhone13! Note it will not fit the pro due to the extra camera lens. Fits nice and snug so I feel it's getting solid protection from the occasional drop. Color is nice and easy to spot when I misplace my phone (I went with green, I was always losing my previous black case). And the magsafe works great with my magnetic charger as my plug in spot in my phone is finicky so I've switched to the back charging all the time. Also works well with my car holder designed for the same thing.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kyle
Verified Purchase:Yes
The front around the screen needs to be raise more to help protect it.
Response from otterbox.comBy Customer Service, January 2, 2024
Hi Kyle! Thank you for your feedback about our case. We truly appreciate you taking the time to let us know. We hope you enjoy the protective nature of the case! If there are any questions we may assist with as you use and enjoy the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com
Posted by: Janice
Verified Purchase:Yes
Sturdy, stylish, and affordable. What more could you ask for?
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: James
Verified Purchase:Yes
The description said the OtterBox fit IPhone 15 but it didn't.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, February 26, 2024
Hello, James! This Symmetry Series case is designed especially for the iPhone 15 device, with backwards compatibility to the iPhone 14 and iPhone 13 devices as well. Please reach out to our CS Team by phone or via chat, and we are happy to see how we can help with this issue!
Written by a customer while visiting otterbox.com