Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Average customer rating
3.8 out of 5
3.8
(105 Reviews)
Open Ratings Snapshot
Rating breakdown 105 reviews
5 Stars
59
4 Stars
10
3 Stars
10
2 Stars
10
1 Star
16
72%of customers recommend this product. 
(
56 out of 78
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Customer Rating
5 out of 5
5
Saved my phone
on December 8, 2023
Posted by: Misa
Saved my phone from breaking or cracking during a car crash, even though it flew across the car, which let me call emergency services. 10/10 product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Fits Great
on December 11, 2023
Posted by: Margaret
from Austin, tx
Gender:Female
[This review was collected as part of a promotion.] This symmetry series case is great for my iPhone13! Note it will not fit the pro due to the extra camera lens. Fits nice and snug so I feel it's getting solid protection from the occasional drop. Color is nice and easy to spot when I misplace my phone (I went with green, I was always losing my previous black case). And the magsafe works great with my magnetic charger as my plug in spot in my phone is finicky so I've switched to the back charging all the time. Also works well with my car holder designed for the same thing.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Nice color play
on December 26, 2023
Posted by: Otter for lufe
Verified Purchase:Yes
Like the ombré color but case is very slippery. It would better if there was some texture to keep your phone in your hand.
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Ok
on December 31, 2023
Posted by: Kyle
Verified Purchase:Yes
The front around the screen needs to be raise more to help protect it.
Response from otterbox.comBy Customer ServiceJanuary 2, 2024
Hi Kyle! Thank you for your feedback about our case. We truly appreciate you taking the time to let us know. We hope you enjoy the protective nature of the case! If there are any questions we may assist with as you use and enjoy the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Discoloration
on January 2, 2024
Posted by: Disappointed
Verified Purchase:Yes
Not even after 2-weeks of having the case there’s already a discoloration. Clean case has turned black.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceJanuary 3, 2024
Hello! We apologize that you are experiencing a discoloration issue with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
An excellent choice!
on January 10, 2024
Posted by: Janice
Verified Purchase:Yes
Sturdy, stylish, and affordable. What more could you ask for?
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
OtterBox case for iPhone 15
on February 25, 2024
Posted by: James
Verified Purchase:Yes
The description said the OtterBox fit IPhone 15 but it didn't.
I would recommend this to a friend!
Response from otterbox.comBy Customer ServiceFebruary 26, 2024
Hello, James! This Symmetry Series case is designed especially for the iPhone 15 device, with backwards compatibility to the iPhone 14 and iPhone 13 devices as well. Please reach out to our CS Team by phone or via chat, and we are happy to see how we can help with this issue!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not worth the money
on April 27, 2024
Posted by: Brianna
Verified Purchase:Yes
Way too expensive for what it is, product is so mushy and I don’t know how it can protect a phone, also it barely fits. Not for a 15…
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceApril 29, 2024
Hello, Briana! We are so sorry to hear you are experiencing an issue with your Symmetry Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
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