Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Average customer rating
3.8
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
61
4 Stars
10
3 Stars
10
2 Stars
10
1 Star
18
71%of customers recommend this product.
(
58 out of
82)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Posted by: Smit
Verified Purchase:Yes
The case was cute but after a week the design started to peel off
Response from otterbox.comBy Customer Service, Customer Service, October 4, 2024
Hello! We are so sorry to hear that you experienced an issue with the design of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Jane
Verified Purchase:Yes
Very protective! Great quality. I love all of the durable otterbox products .
Written by a customer while visiting otterbox.com
Customer Rating
2
Discolored case with light use
on November 6, 2023
Posted by: Apcu
I’ve only had this case for a couple of weeks and light phone use, but the case has become discolored very quickly with black edges. I’ve tried cleaning it off but it seems like the case has absorbed color from clothes.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Otter for lufe
Verified Purchase:Yes
Like the ombré color but case is very slippery. It would better if there was some texture to keep your phone in your hand.
Written by a customer while visiting otterbox.com
Posted by: Disappointed
Verified Purchase:Yes
Not even after 2-weeks of having the case there’s already a discoloration. Clean case has turned black.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 3, 2024
Hello! We apologize that you are experiencing a discoloration issue with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Sama
Verified Purchase:Yes
Overall, the case is solid. It does seem to be pretty flexible and a couple weeks into it protecting my phone, no catastrophes have occurred. I did buy the orange/mushroom case and I do put it in my pocket when I am wearing jeans. My case does pick up any dark colors from clothes if its in a pocket, which is annoying. I like the case overall, but the color transfer and soft plastic made it less than 5 stars.
Response from otterbox.comBy Customer Service, May 8, 2024
Hello! We apologize for the discoloration issue you are experiencing with the case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Written by a customer while visiting otterbox.com
Posted by: bree
Verified Purchase:Yes
Not really impressed i dropped it once and the corners of my case have peeled and chipped.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 10, 2024
Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Ken S
Verified Purchase:Yes
Slim case but feels like it’ll protect my phone well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com