Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Average customer rating
3.8
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
59
4 Stars
10
3 Stars
10
2 Stars
10
1 Star
16
72%of customers recommend this product.
(
56 out of
78)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Green Juice
Posted by: Smit
Verified Purchase:Yes
The case was cute but after a week the design started to peel off
Response from otterbox.comBy Customer Service, Customer Service, October 4, 2024
Hello! We are so sorry to hear that you experienced an issue with the design of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Jane
Verified Purchase:Yes
Very protective! Great quality. I love all of the durable otterbox products .
Written by a customer while visiting otterbox.com
Posted by: bree
Verified Purchase:Yes
Not really impressed i dropped it once and the corners of my case have peeled and chipped.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 10, 2024
Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Ken S
Verified Purchase:Yes
Slim case but feels like it’ll protect my phone well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jailyn P
Verified Purchase:Yes
Horrible. Started peeling within a month of using the Case.
Response from otterbox.comBy Customer Service, Customer Service, December 2, 2024
Hello, Jailyn! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Al H
Verified Purchase:Yes
I have had Otterbox Symmetry cases on all of my previous iPhones so naturally I chose this for my new iPhone 15. It is okay but it just doesn’t seem to have the same quality of the previous cases. The finish is a little rough and dull on the front of the case, right along the edge that you see while looking at the screen. Also, the fit seems a little poor and a little loose on the bottom edge. It seems that they should have designed a separate case for the 15 as its dimensions are just slightly different than the 13 and 14. Not quite worth a 5 star rating.
Written by a customer while visiting otterbox.com
Posted by: Alex
Verified Purchase:Yes
It doesn’t fit the best on the iPhone 15. When it’s in my pocket, the corners will pop off sometimes. It also isn’t as thin as other cases. But clear case part and MagSafe are good
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We are so sorry to hear you are experiencing an issue with the corner(s) of the case popping off of your device. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
2
Discolored case with light use
on November 6, 2023
Posted by: Apcu
I’ve only had this case for a couple of weeks and light phone use, but the case has become discolored very quickly with black edges. I’ve tried cleaning it off but it seems like the case has absorbed color from clothes.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com