I’ve only had this case for around a month and the art on the back is flaking off. Disappointing. I would’ve expected more for the price.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, April 23, 2025
Hello, Cassie! We are so sorry to hear you are experiencing an issue with your case! Please reach out to our Customer Service Team via chat and we are most happy to assist with this situation.
Not happy w case at all. Within a week the smiley drip art work started flaking away. You are otterbox and have a name to live up to. This case seems to be equal to a noname foreign company. Very disappointed. Been a otterbox user for ages. Thinking it time to consider changing brands.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 9, 2025
Hello David! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
OtterBox sent me a free case for being part of their insider program and I love the one I chose. Graphics are great, MagSafe works perfectly and the case is very protective.