Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
It actually saves money by upgrading
on May 30, 2022
Posted by: brilliantonly
from Mount Laurel
Gender:Male
[This review was collected as part of a promotion.] Refrigerators have come a long way. I did not realize on how many more things can be done that saves time and money just by upgrading my fridge. It has been 12 days since I received mine and we are enjoying it quite so much. To start off with I love the beverage center. Opening just portion of the door for water, soda racks, and auto refill water jug, in my opinion is a radical design, especially during hosting a party. Outside dispenser are hassle when you have small kids and opening entire fridge for inside dispenser is not energy efficient. I am going to cancel my home water delivery now.
Moving on, the how family hub, is quite impressive with all its nifty quirks. Kids love it, and its not like an extra quirk that you don’t use but it’s so practical you use it constantly. Playing videos and mirroring TV is cool feature and would be greatly useful if you do not have an open plan house. The reordering, adding food by name and expiry date is all efficient way to not waste food or buy by mistake. All the apps do make your life easy, just packing lunch for kids and checking weather at same time, having a party, and welcoming your guests from your family hub, have some music while cooking, or just watch a recipe all are awesome. I still have to try out lot other features, can't wait !
The total power consumed per year is so low compared to my previous model. The fridge is so vast and have such nice rack space, I realized I did not waste any food since I got it. I am more efficient in planning what to cook and also eat that of what I cooked. I didn't do it consciously rather, the wide space allowed me to look properly and plan aptly. something that you won't know until you get it.
Just gives a happy feeling every time I open my fridge, like a thing of art. They designed it in such a way that it actually looks small but have more space, hats off to the fantastic idea of removing the door handles. The small ice cubes are a nice touch, a perfect solution for drinks.
I am enjoying all the refinements of a modern tech and save money on delivered water, becoming power efficient, reducing food wastage. It’s like living in style without spending money to do it. In my opinion it’s a no brainer to get this upgrade. I am really glad I did it and I bet you would too.
Written by a customer while visiting The Insiders
Customer Rating
5
Entertaining Refrigerator
on May 30, 2022
Posted by: hassansherif07
from West Chester
Gender:Male
[This review was collected as part of a promotion.] This is an amazing fridge that keeps our family and kids connected. The screen is one of the best options. When someone on the front door rings the bell, it pops up on the screen and we are able to talk to them through the fridge. Also, another great feature is zone control for the center drawer and the water dispenser hidden inside the door is also a great feature.
Written by a customer while visiting The Insiders
Customer Rating
5
Most Amazing Fridge I've had
on May 30, 2022
Posted by: VegasInsider
[This review was collected as part of a promotion.] as a samsung enthusiast i can say that this fridge exceeded my expectations
samsung nailed the design by placing both the water dispenser and ice maker inside,
the flex zones drawers allow for storing frozen items or refrigerated items with ease. keeps fruits and vegetables fresher and last longer due to samsung’s metal cooling.
love that the refrigerator is wi-fi enabled allowing me to connect to it and change setting from my phone. i'm glad they finally came out with another newer family hub version. plenty of space and the features on the hub are user friendly. the family hub lets you see inside your refrigerator, manage your family’s calendars, stream music, see who’s at the front door and much more, all right from your fridge or phone
samsung nailed the design by placing both the water dispenser and ice maker inside,
the flex zones drawers allow for storing frozen items or refrigerated items with ease. keeps fruits and vegetables fresher and last longer due to samsung’s metal cooling.
love that the refrigerator is wi-fi enabled allowing me to connect to it and change setting from my phone. i'm glad they finally came out with another newer family hub version. plenty of space and the features on the hub are user friendly. the family hub lets you see inside your refrigerator, manage your family’s calendars, stream music, see who’s at the front door and much more, all right from your fridge or phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on May 30, 2022
Posted by: Mizaditude
from Maryland
this fridge is absolutely amazing! it does so much more than refrigerate. it really looks about the same size as my old refrigerator but there’s so much more space. i cleaned out the old refrigerator and put everything into the new refrigerator and had so much more room it look like i didn’t have any food! my kids absolutely love it because they can play music on it, play games, watch youtube etc. oh i love it because i can look at recipes and not have to keep going back-and-forth touching my phone and getting it messy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the Bell and Whistles
on June 1, 2022
Posted by: delectable79
[This review was collected as part of a promotion.] i will start off by saying that, this is one incredible refrigerator. not only is it beautiful, but it is very functional as well. i love the beverage center and flexzone. i am able to keep the refrigerator really organized with these compartments. the beverage center holds all of my canned teas, and sparkling water with easy access. the flexzone hold my wine and other long bottles without any problems. i also really love the family hub. i am able to get recipes , listen to music, check my to-do list, and a lot more at the touch of screen. another great feature, besides the dual ice (how cool is that), is the smartthings app.
one of the only issues i found, was the difficulty of inserting the sliding-shelf. no matter how hard i try, i just cannot get it leveled
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I’ve been Bespoked
on June 1, 2022
Posted by: Lokis kitchen
from Harrisburg NC
[This review was collected as part of a promotion.] This so far has been one of my prize purchases. It looks great with my current appliances but really just lit the fire to replace the rest of my stuff. It’s spacious and the three cooling zones work great.
Pro’s
It looks great
It cools as expected
Family Hub is nice to have with inside fridge view
Con’s
The multipurpose drawer’s soft freeze settings gets colder on the left than it does on the right.
Inside fridge view is nice if you arrange the fridge so that the camera can see everything, otherwise it’s location limits it view.
The ice works but you have to rotate the ice to the front of the tray to make sure it keeps making ice.
The glass shelves have to spank wide distance so be careful with what you place on the top shelf because even light weight items can cause a little bow in the middle.
Sometimes it’s camera just times out and no pictures
Pro’s
It looks great
It cools as expected
Family Hub is nice to have with inside fridge view
Con’s
The multipurpose drawer’s soft freeze settings gets colder on the left than it does on the right.
Inside fridge view is nice if you arrange the fridge so that the camera can see everything, otherwise it’s location limits it view.
The ice works but you have to rotate the ice to the front of the tray to make sure it keeps making ice.
The glass shelves have to spank wide distance so be careful with what you place on the top shelf because even light weight items can cause a little bow in the middle.
Sometimes it’s camera just times out and no pictures
Overall I have it 4 stars because it is beautiful and it works.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek look
on June 1, 2022
Posted by: MThomas
from Severance, CO
[This review was collected as part of a promotion.] We bought this fridge and we love the look! sleek and very modern looking. We like the ice maker and the water dispenser inside the fridge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke Refrigerator w/family hub
on June 1, 2022
Posted by: Love Technology
from Pflugerville, TX
[This review was collected as part of a promotion.] I bought this refrigerator on May 18, 2022. I love the new sleek and clean look this refrigerator provides. I love the fact the ice machine and water center is not visible. The family hub is such a upgrade to me and my family. The hub allows me to control all parts of my smart home. I would recommend this refrigerator to anyone who loves technology. This refrigerator offers so much more and the see in the refrigerator feature is a major plus!!!! I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US