Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
Spoken for Samsung Bespoke!
on May 22, 2022
Posted by: IronMan12
from Apex
Gender:Male
[This review was collected as part of a promotion.] - First, let me start off saying we have Samsung everything in our household and that includes appliances. We were looking to replace our 5 year old Samsung Hub 4-door fridge and was looking at the Bespoke line as a replacement. Overall, very pleased with the fridge and it's new features!
- PROS: Let's talk about the good stuff! 1) One of the best features of this fridge is putting the ice maker in the freezer where it belongs. It creates more space in the refrigerator section and it doesn't "freeze up" like our old one did and it makes plenty of ice. 2) The second is the beverage center which hides behind a panel giving the fridge a sleek modern look. Love the pitcher and it's auto-fill capability - never run out of water. We use the pitcher more than the water dispenser. 3) Love the extra space in the fridge section and the collapsible shelf when we need to store larger items. 4) Let's talk about the sleek design outside - it blends in well in the kitchen. Love the glass panels. 5) What's the "hub" bub about? - The Hub is nothing new to us as we had it in our previous model but it is an information center for the family. From displaying photos, to appointments, to recipes, music, or home automation. Like that Alexa is built in but wish Google assistant was as well. Finally Google Nest products can be added and we can now view our security cams. 6) Like the dual layout of the freezer compartment which allows for storing lots of food. However, do miss the ability to organize more from our 4-door flex model.
- CONS: Okay, let's take a look at some improvements that would make this fridge amazing! 1) Not enough lighting in the fridge or freezer compartments. The 4-door flex models have extra lights on the sides so it tends be a bit dark. 2) The middle flex drawer is only capable of soft freeze but should have full freeze capabilities so not truly flexible like the 4-door flex models. 3) The beverage center needs some sort of slide-able door to prevent cold air from escaping from fridge especially when you are using the water dispenser.
- Samsung has definitely taken the fridge design a step further with the new features. Love the bespoke line of products that you can customize. We are looking to replace our remaining non-Samsung appliances to Bespoke versions in the near future!
Written by a customer while visiting The Insiders
Customer Rating
5
Beverage center is great
on May 23, 2022
Posted by: Prashanth
from Cumming, GA
[This review was collected as part of a promotion.] I bought this a month ago and I am loving it. I would recommend this to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the color options
on May 23, 2022
Posted by: Momma Can2
from San Antonio Texas
[This review was collected as part of a promotion.] I love my new refrigerator it goes perfectly with my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome fridge
on May 23, 2022
Posted by: Lori
from Pittsburgh, PA
[This review was collected as part of a promotion.] We have had the fridge a few weeks and love all the features. The beverage center with the automatic refill pitcher is great as is the ice machine. There is so much room in both fridge and freezer. We love the sleek look.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smart Fridge
on May 23, 2022
Posted by: ferari
from houston
[This review was collected as part of a promotion.] I am satisfied yet a little disappointed with this purchase. Originally I had purchased this fridge because the smart things application on the fridge was supposed to work seamlessly with my google doorbell. After trying several days, I have given up and find that there are many other people encountering the same issue. On top of this, the delivery process was a pain for my area. It took me 3 months to get the fridge and on the day of delivery, I was told that there was no one home and they skipped my home. I was waiting all day at home and never once saw a delivery truck. They rescheduled and the fridge was eventually delivered, but I will hesitate to order again.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and Spacious!!!
on May 24, 2022
Posted by: Maslam
from Bolingbrook
Gender:Female
[This review was collected as part of a promotion.] This refrigerator is huge, in my opinion. The New Samsung Bespoke Refrigerator has 29 cubic feet of space. This is the extra-large capacity 4 door French door refrigerator with the family hub and a beverage center with a built-in water pitcher with auto-fill, really cool. So, lets go over the some of the PRO’s and CON’s of the new Samsung Bespoke Refrigerator.
Pros:
So, the first thing that I liked about the refrigerator is that this is customizable. The top portion, the French doors, are made of glass and came be customized with different colors to match your kitchen and your style. The glass adds a modern and sleek look and is a lot easier to clean and maintain. You can simply clean it with glass cleaner and you get back your nice clean and shiny fridge.
The other cool feature is the Samsung Family Hub. Even though we are not new to the family hub, this feature never ceases to amaze me. The family hub is so versatile and full of amazing features such as SmartView, Internal Cameras – allowing you to view what is inside your refrigerator on the go, so that you can grab what you need to. You also have the ability to add your doorbell and security cameras to the hub so everything is right there at your fingertips.
The beverage center is awesome on this fridge. The beverage center is hidden behind a panel on the French door that has an auto-fill pitcher and a water dispenser.
Dual Ice Maker- With is fridge you will never have to worry about running out of ice. This model has noticeably large ice trays with the dual nugget and regular ice cubes.
Flex Zone Drawer – The flex zone drawer is a welcome addition to this fridge. As the name suggest it can be used for a variety of uses. It can be used as a soft freeze freezer to chilling your wine and beverages.
Space – This refrigerator has so much more room than my previous one. I am glad that Samsung moved the Ice maker out of the fridge portion and into the freezer section, where it belongs, which opened up a lot more room in the top fridge portion.
Cons:
I have had the privilege of testing out a few of the Samsung refrigerators and one thing that I wish this fridge had was the UV Sanitizer and Oder remover. So, my previous 4 door flex fridge had this option and I loved it. Even if something went bad my fridge never smelled and there were never any funky food smells. That is only thing that I wish they had kept on this fridge.
Pros:
So, the first thing that I liked about the refrigerator is that this is customizable. The top portion, the French doors, are made of glass and came be customized with different colors to match your kitchen and your style. The glass adds a modern and sleek look and is a lot easier to clean and maintain. You can simply clean it with glass cleaner and you get back your nice clean and shiny fridge.
The other cool feature is the Samsung Family Hub. Even though we are not new to the family hub, this feature never ceases to amaze me. The family hub is so versatile and full of amazing features such as SmartView, Internal Cameras – allowing you to view what is inside your refrigerator on the go, so that you can grab what you need to. You also have the ability to add your doorbell and security cameras to the hub so everything is right there at your fingertips.
The beverage center is awesome on this fridge. The beverage center is hidden behind a panel on the French door that has an auto-fill pitcher and a water dispenser.
Dual Ice Maker- With is fridge you will never have to worry about running out of ice. This model has noticeably large ice trays with the dual nugget and regular ice cubes.
Flex Zone Drawer – The flex zone drawer is a welcome addition to this fridge. As the name suggest it can be used for a variety of uses. It can be used as a soft freeze freezer to chilling your wine and beverages.
Space – This refrigerator has so much more room than my previous one. I am glad that Samsung moved the Ice maker out of the fridge portion and into the freezer section, where it belongs, which opened up a lot more room in the top fridge portion.
Cons:
I have had the privilege of testing out a few of the Samsung refrigerators and one thing that I wish this fridge had was the UV Sanitizer and Oder remover. So, my previous 4 door flex fridge had this option and I loved it. Even if something went bad my fridge never smelled and there were never any funky food smells. That is only thing that I wish they had kept on this fridge.
Overall, I think Samsung did an outstanding job with the New Samsung Bespoke refri
Written by a customer while visiting The Insiders
Customer Rating
5
Sleek, Modern, Smart
on May 24, 2022
Posted by: TechDad79
from Ocoee
Gender:Male
[This review was collected as part of a promotion.] We are very happy with the Bespoke refrigerator after doing our research to find the perfect replacement for our old fridge. It has tons of amazing features that really make it one of the best refrigerators available.
First off, I was pleasantly surprised by how well it was packaged. Protective covering was almost everywhere, and the fridge was spotless. It took me an hour to get it all off, but I’m good with that.
I was also surprised with how fast the Bespoke cooled down, which is especially important with a cooler of food waiting to be placed in it. A really great feature is that you can check and set the temperature of the refrigerator on the family hub.
Here’s a warning, if you go look at this fridge in person, you’re going to want it. It’s sleek, modern, and has a high end fit and finish to it. We really like the handleless doors which fit great into a modern kitchen. The bottom of the Bespoke blends well with our other black stainless appliances, while the black glossy top just shines and looks amazing.
Here are our top features:
The beverage center is such a great convenience. A pitcher of ice cold water always ready and waiting! We bring the pitcher to the dinner table and use it to fill the coffee machine with fresh filtered water. Also, bonus, because no ice is dispensed here, there’s no drip tray to get all nasty and gross.
We really like having two types of ice ready to put into our drinks with the included ice scoop. The Bespoke makes ice fast.
Tons of space for everything and the flex door is awesome, we use it for Deli but there are many other options for this space.
The best feature of all, the Family hub. This bright and colorful screen helps with cooking, organizing schedules, checking on other smart appliances, and a lot more. Since a smart assistant is built in, I can play music, videos, add items to a shopping list, check who is at the front door, and more all while doing other things in the kitchen. Plus, say goodbye to magnets, because you can put dozens of your favorite family photos as a screensaver. There are so many features, I don’t have enough space in this review.
Definitely check out the Samsung Bespoke if you’re looking for a modern refrigerator with lots of space for food and the great Family Hub.
Written by a customer while visiting The Insiders
Customer Rating
5
Best fridge from samsung
on May 26, 2022
Posted by: Anonymous
from Kingley Blvd
[This review was collected as part of a promotion.] I had a Samsung fridge for five years, and it was pretty decent. I decided to switch to this one, and best decision I've made. The space on this fridge is incredible and makes me wonder how it is possible since my previous fridge was the same size, 29 cu. ft. I transferred all my food and freezer items and had so much space left. The ice cube maker is incredible I am very satisfied with my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US