Customer reviews from Samsung US
Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
Amazing custom fridge!
on June 6, 2022
Posted by: ahashmi92
from Pittsburgh
[This review was collected as part of a promotion.] I am obssessed with all things Samsung and this fridge is no exception. The custom look was a huge selling point. We got the glass black and family hub and it was totally worth the price. Usually the price of a custom fridge is in the 10s of thousands but this one was just what we wanted. I love the two ice trays for regular and smaller ice and the beverage center with the auto fill water pitcher is awesome. I would highly recommend this fridge to anyone who was a custom look.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Refrigerator
on June 7, 2022
Posted by: Meho
from Grimes, IA
[This review was collected as part of a promotion.] Our new refrigerator arrived in June of 2022. Our old one was a Samsung as well but this is definitely a nice redesign and a big step up. We love the family hub. It has a lot of features. Grocery lists, our calendar, great photo slide shows, a multitude of apps and more! We like the two varieties of ice, the beverage center, and the door within a door.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge!
on June 7, 2022
Posted by: Castle
from Rock Hill, SC
[This review was collected as part of a promotion.] Fridge came in about 3 weeks ago and we love it so far. Our favorite feature has to be the beverage center with the auto fill pitcher. It is so much easier and faster than the water dispenser. The ice maker is great with the smaller type and bigger style ice. There is plenty of space in the fridge for all your food. Layout it very well thought out and quality of plastic shelving is great. We got black and we love the look that it brings to the kitchen. Everyone that’s seen it, are super impressed by the beverage center and modern look of the fridge. The smart hub is okay. A little slow responding and we don’t use it as much um we thought but it’s still a cool feature.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Why did I wait so long for this?
on June 7, 2022
Posted by: Victoriaearp
from CANFIELD
Gender:Female
[This review was collected as part of a promotion.] I was skeptical that I needed a fridge with all the bells and whistles as this has, but I have to say I am in love with the features. First let's start with the look. The black stainless steel is fantastic and looks very sleek. The screen is great sized and doesn't consume the whole side of the fridge. The dedicated spot for water and a water pitcher is fantastic. We have a toddler who used to love tapping to make the water come out and now is unable to do that since it is behind closed doors. The freezer takes some getting used to as the ice drawer pulls in levels. This makes sense as it gives you the opportunity to grab the scooper first, but just something to be aware of. The fridge is roomier and seems to hold way more items than my previous fridge with the same capacity. It's just setup a bit better with the large open middle space. I initially though the bottom shelf was too low, but was amazed how many things fit there. The middle drawer it great as the sections are adjustable so you can tweak them to how you see fit. The screen addition is something awesome, while not needed it adds some fun. I enjoy the note taking capability as well as the ability to pull up recipes right on the fridge, this helps in case of a bind with dinner. The only feature of the screen that doesn't work well is the food identifier. I was excited to be able to glance into the fridge to take a wuick look while at the grocery store but the camera is a in a weird place. You can only see one or two items well and they need to be directly in front of the camera. Otherwise they are blurred and you cannot make them out. The fridge also tries to identify them but is at about 3/100 so far in that category. Not a deal breaker, just not something to rely on. All in all I am very happy with this fridge and its capabilities.
Written by a customer while visiting The Insiders
Customer Rating
5
Love, Love, Love this new fridge!!!
on June 8, 2022
Posted by: Anonymous
from Chester, MD
[This review was collected as part of a promotion.] I am very happy with this new Samsung line of refrigerators! I have owned 2 of the past Samsung fridges with tablets, the 7" and then the 21" and thought they were fun and a great design. The issues I had with them were always the ice maker frosting over because of the seal and it being in the fridge part instead of down in the freezer part. That is no longer an issue because it is now in the freezer where it should be. That means you don't have the convenience of it coming out of your drink dispenser bit who cares, you get 2 different size cubes and a little ice scooper! Also, the interior of the fridge has much more room than in the past, it stores a ton of food! And of course my wife's favorite middle drawer is a must! So easy to see all your deli items instead of a little drawer in a typical fridge. And let's not forget the drink station, which opens up so you can pour water from a auto refilling pitcher. For a standard in home refrigerator, this is the top of the line model. Plus, lets not forget all the features on the Family Hub portion. I use it to look up recipes and listen to music and even stream my Samsung Smart TV to it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great appliance
on June 8, 2022
Posted by: Oregoncatfan345
from Portland, OR
[This review was collected as part of a promotion.] We are really happy with our purchase. It looks great and has a ton of functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fridge
on June 8, 2022
Posted by: Jeny
from Ca
[This review was collected as part of a promotion.] I bought this but the first week my freezer got stuck it was fixed. I really love the watching the news and love the two different kinds of ice.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge design and features.
on June 8, 2022
Posted by: Buddy
from Bethalto, IL
[This review was collected as part of a promotion.] I have had this for around 2 weeks so I'm sure there are some things i may not have noticed but overall i love this fridge.
Design wise it looks great. I love the glass mor than expected from samsungs photos. I do kind of wish it was magnetic underneath though.
The intetnal being glass is very nice although spacing for certain items can be odd such as sauces i would put in the door. I am still working on where to best place items for this but it is more spacious than previous fridge just a different layout.
The flex zone is nice to have as im using it as a second fridge compartment currently i wish the divider portion was different than how it is and more resizable like a few other fridges.
The best part for me is the ice which has small and normal cubes. I like the smaller bits so this works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US