Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
So customizable!
on September 30, 2024
Posted by: Hk531
from Woodstock, GA
[This review was collected as part of a promotion.] I bought this 5 months ago and I couldn’t be happier. I love how easy it is to change the panels, it’s so customizable. The fridge part is huge, but the freezer is a bit small because the ice station takes up a lot of space. But I absolutely love this refrigerator nonetheless!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on September 30, 2024
Posted by: Rachel
from Louisville Kentucky
[This review was collected as part of a promotion.] So Far I love it !! Love the hide water and the Doble Ice, so much space and the inside camara from the store help me to make sure I got everything!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy Ordering Process
on October 1, 2024
Posted by: Chihuahua Wins
from New York, NY
The appliance has yet to be installed at the time of this review.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on October 1, 2024
Posted by: kjl5
from Eau Claire, WI
Bought the fridge as the ice maker failed in my last one. The ice maker in this one works great compared to our last one. Like the setup and space in the unit. Family Hub is fun too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elevate Your Kitchen with the Samsung Refrigerator
on October 1, 2024
Posted by: Prasad
from Bothell, Washington
We recently bought our 1st home & I recently upgraded to the Samsung Bespoke Refrigerator, and I can confidently say it’s a game-changer! This refrigerator not only offers top-notch functionality but also brings a touch of modern elegance to my kitchen.
Design: The customizable panels are a standout feature. I chose a stunning matte finish that perfectly complements my kitchen decor. It’s refreshing to have a fridge that feels like a part of the design rather than just an appliance.
Performance: The cooling technology is impressive. My fruits and vegetables stay fresher for longer, and the flexible shelving makes it easy to store everything from large party platters to tall bottles. The ice maker is also a great bonus—no more running out of ice during gatherings!
Smart Features: The SmartThings app integration allows me to monitor and adjust settings from my phone. It’s so convenient to be able to check the temperature while I’m out or to get alerts when the door is left open.
Energy Efficiency: I appreciate that it’s energy-efficient without compromising on performance. It’s nice to have peace of mind knowing I’m making a more sustainable choice for my home.
Overall, the Samsung Bespoke Refrigerator has exceeded my expectations in both style and functionality. If you’re looking for a refrigerator that combines innovation with aesthetic appeal, I highly recommend this one!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Fridge
on October 2, 2024
Posted by: Nicole
from Sherwood, Wisconsin
[This review was collected as part of a promotion.] Just purchased this and absolutely love it!! If you are in the market for a new refrigerator this is an absolute must have!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Faulty Refrigerator
on October 2, 2024
Posted by: NeGU
I bought this a month ago and there is a fault with flex door. Though I reach to samsung service they are of no help. All the tickets that I have raised are closed without replacing the door or notifying me. Worst service ever. Now I regret buying this. Waste of money.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy SEA Care, October 3, 2024
NeGU, we understand your frustration with the flex door. We want to speak with you personally to discuss this further and see what options we can offer to fix your fridge.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147574623) to help our team pull up your information.
Have a great day.
^Camille
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147574623) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Great fridge with useful features
on October 3, 2024
Posted by: prtyksh
[This review was collected as part of a promotion.] A good refrigerator with most of the bells and whistles. The Family Hub is very convenient and a big hit with kids.
However, the other AI features especially the food and beverage identification leaves a lot to be desired.
However, the other AI features especially the food and beverage identification leaves a lot to be desired.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US