Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
great referigiator
on August 18, 2024
Posted by: sandy2002
from owasso ok
[This review was collected as part of a promotion.] love this refrigerator, two ice trays large and small ice crubs, we had a problem with it and conns and samaung got to the problem and worked together to get it stratem out/ thanks to all and down to the delivery guys, they were so helpful, cleaned everything up . had it installed again with in no time at all. i had ice thank you everyone for your help.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on August 20, 2024
Posted by: Halfpint
from Pueblo Colorado
[This review was collected as part of a promotion.] My last fridge was a Samsung that was Wi-Fi connected but did nothing much other than tell me the door was open. This one with the family hub is amazing, I can see my google calendar, I can tell her to do all the amazing Wi-Fi stuff, add things to my Amazon cart and even use a white board. Side benefits are streaming music and videos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything on your finger tips!
on August 25, 2024
Posted by: Sidhu
[This review was collected as part of a promotion.] We bought it around 2 weeks back and so far we are liking it pretty much. Best thing is that I can do everything through my phone, I check what’s inside, control every zone independently. I can also play slideshow of our pictures and videos on the screen.
Written by a customer while visiting Samsung US
Customer Rating
5
Life Changer
on September 2, 2024
Posted by: Bobby
from Roswell, Georgia
[This review was collected as part of a promotion.] Can an appliance be life changing? Blending style, easy to use technology and function, this refrigerator is the one.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
EXPENSIVE FILTER AND RUNS OUT QUICKLY
on September 4, 2024
Posted by: Marliz
from California
I bought it a year ago, I'm very disappointed, the filter runs out very quickly in 1 year I had to buy 8 filters in total and on top of that filters are expensive.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy SEA Care, September 6, 2024
Hi Marliz,
We know that the water is an essential part of the fridge. Let us assist you with the filter.
Here is a link to help you with the water filter. Please see each section, watch the full video, follow the steps, and click the hyperlinks for further help.
Replace the water filter in your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147508414 to help our team pull up your information.
Have a great day.
^Aloe
We know that the water is an essential part of the fridge. Let us assist you with the filter.
Here is a link to help you with the water filter. Please see each section, watch the full video, follow the steps, and click the hyperlinks for further help.
Replace the water filter in your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147508414 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung bespoke counter depth fridge
on September 4, 2024
Posted by: Coley
from Denver colorado
[This review was collected as part of a promotion.] We purchased a counter depth bespoke fridge in black with the smart hub. We are very happy with this purchase. The beverage center is a great addition, we love the 2 different ice options & the smart hub works like a computer. Plays music, connects to alexa, etc. Not to mention it’s stunning!
Only thing that we wish is that it was a little taller like the bespoke 4 door. There is a gap between our cabinet and the fridge that we have to figure out how to fill.
Other than that i highly recommend it!
Only thing that we wish is that it was a little taller like the bespoke 4 door. There is a gap between our cabinet and the fridge that we have to figure out how to fill.
Other than that i highly recommend it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many unbelievably great features!
on September 5, 2024
Posted by: timo
from Just moved to California
[This review was collected as part of a promotion.] We bought this almost a month ago and we absolutely love it! The automatic refillable water dispenser, the 2 types of ice and scoop, shopping made easier by "seeing" what's in the fridge when you are at the store, Alexa assisting with music, news and weather on a daily basis and so many more benefits I don't know how we got along without it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great for a couple of months till it stopped
on September 7, 2024
Posted by: Stew
from Acworth, GA
Loved it for 3 1/2 months, then it stopped cooling. Lost all our food in the freezer. I was able to return it, just had to pay to have someone haul it back.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy SEA Care, September 9, 2024
Hi Stew,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Aloe
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US