Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
Great Features
on July 23, 2024
Posted by: MD AHAD
from Valley Stream, NY
[This review was collected as part of a promotion.] Very good In terms of cooling, performance and features that has. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge
on July 23, 2024
Posted by: Stevers
from Round Rock, TX
[This review was collected as part of a promotion.] Love it. The ice and beverage dispenser are great. Lots of space
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek, contemporary, spacious. Best fridge ever!
on July 23, 2024
Posted by: Kaash
from Chicago, IL
[This review was collected as part of a promotion.] We have been using this fridge for about 7 months now. I must say its the best refrigerator we have ever owned. Its big and spacious, love the three sections. The water and ice dispenser is very practical. Easy to clean, and the family hub is just awesome. Highly recommended! Don’t think just buybit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator with plenty of options
on July 23, 2024
Posted by: Gaurav
from Seattle
[This review was collected as part of a promotion.] Great refrigerator with plenty of options. I really love the family hub and the amount of space it has to offer
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good product but...
on July 23, 2024
Posted by: Always watching
from Indiana
[This review was collected as part of a promotion.] Product is good but needs some tweaking! Increase height & depth of drink shelves; simplify ice making choices and the removal of the section to increase food storage capacity; add ice dispenser alongside water pitcher; make outer panels streak free and easier to clean.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Ernest, SEA Care, July 26, 2024
Hi there,
Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Nice feature
on July 23, 2024
Posted by: Vick
[This review was collected as part of a promotion.] It’s been few months
Works great
Only issue is processor is very slow
Instacart doesnt work
Works great
Only issue is processor is very slow
Instacart doesnt work
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broke after two weeks
on July 23, 2024
Posted by: UnhappyCamper
[This review was collected as part of a promotion.] Our new refrigerator stopped cooling within two weeks of use. All my food went bad. We went through the troubleshooting including turning on and off the refrigerator! They scheduled a repairman for 4 days later. He came out...spent over 1.5 hours fixing the refrigerator. Two days later, same issue with more bad food. I was told to troubleshoot again including turning on and off the refrigerator. Finally, Samsung said they would replace the new refrigerator with another new refrigerator. Two weeks later I finally had a delivery date(although I have to pay for the shipping!) Hopefully, the new one will work longer than two weeks.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Ernest, SEA Care, July 26, 2024
Hi there,
Should you need further assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147374553) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Should you need further assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147374553) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and technology
on July 23, 2024
Posted by: Elsa
[This review was collected as part of a promotion.] I bought this 5 months ago and I love it, ill will definitely recommend it to my friends and family
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US