Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
Super awesome refrigerator
on January 29, 2024
Posted by: AlexWH
from Dallas, TX
[This review was collected as part of a promotion.] I’m very happy with my Samsung refrigerator. The refrigerator has been working falsely. I can hold tons of food, the water maker, and ever spent been working perfectly. So far. The fridge has been excellent. I enjoy having the touchscreen and everything it’s been super awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome fridge
on January 29, 2024
Posted by: Kesha
from Tennessee
[This review was collected as part of a promotion.] I’ve had this for about 3 weeks now. I love the refrigerator works well size is good. Gave it a 4 star because shelf adjustment inside the refrigerator could be better only one other slot for adjustment no room for tall jugs or bottles.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive so far
on January 29, 2024
Posted by: VinceInBoise
from Boise, ID
[This review was collected as part of a promotion.] Our old fridge was starting to have problems, so my wife and I started looking for a new fridge. We had been looking for several months and then a Black Friday sale for the Samsung fridge caught our eye. Since I am an engineer by trade, the technology part of this device was intriguing to me. We are very happy with the purchase, and the only drawback I see is that I need to shut the water off to our house when changing the water filter (moving the fridge is not an option).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase so far
on January 30, 2024
Posted by: Osca
from New Jersey
[This review was collected as part of a promotion.] I love everything about honesty is just perfect, the family hub is a most have
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome practical features galore.
on January 30, 2024
Posted by: MySamsungfridge
[This review was collected as part of a promotion.] I bought the Bespoke 4-door French door refrigerator with family hub and we all love it, my two Daughters when they come and visit it is their focal point of attention :), my Granddaughter loves leaving us her art of the day on the screen when she visits, I know of a friend that came to visit recently, he and his wife already purchased a similar model because they like ours so much.
we just love the features we've been more active with, but I know that there so much more our fridge has to offer.
thanks Samsung!
we just love the features we've been more active with, but I know that there so much more our fridge has to offer.
thanks Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best fridge ever
on January 31, 2024
Posted by: Sam fan
from Texas
[This review was collected as part of a promotion.] Look no further, the Bespoke fridge is what any busy family needs to keep food not only organized, but crisp and fresh. Not to mention the convenience of the beverage station, and the ice maker dual option gives you all you can ask for in a fridge and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Fridge stopped cooling after only 15 months.
on January 31, 2024
Posted by: ljasin
I really liked this fridge. After about 15 months of ownership, the fridge stopped cooling completely due to a refrigerant leak. We had to throw all of our food out and have been living without a fridge for 3 weeks now as Samsung tries to repair it. It takes 1 week to get an appointment. Then they showed up, replaced a fuse in the board, and left without checking to see if it was actually fixed. Now I need another appointment and have to wait another week. The non-Samsung technician I spoke with said not to buy Samsung or LG fridges. He recommended Bosh. Hopefully this saves someone some frustration. The only good thing is that Samsung has agreed to extend the warranty and cover the costs of all the food we had to throw out.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy SEA CARE, February 1, 2024
Good day,
This isn't the experience we want you to have. Allow us to better assist you, Ljasin.
We would love to speak to you directly to gather more information about the refrigerator.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146804895, to help our team pull up your information.
Have a great day!
^Chrystel
This isn't the experience we want you to have. Allow us to better assist you, Ljasin.
We would love to speak to you directly to gather more information about the refrigerator.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146804895, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
My Best buy 2024
on January 31, 2024
Posted by: Harlemnight
[This review was collected as part of a promotion.] I bought this refrigerator 3 weeks ago and cant stop smiling each time i open the doors. We love the space allocation, 2 different size of ice and the beverage cool. Best fridge ever !!!!
Written by a customer while visiting Samsung US