Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
Isn't this the best fridge ever?
on June 14, 2022
Posted by: Pixidst173
from Cali
[This review was collected as part of a promotion.] Completely is!!! Its been a minute since I bought a fridge but after buying the bespoke vacuum and been dying to have the kimchi fridge in Cali (but they dont make) this was an amazing combination of everything I needed. There's so much room! The refilling pitcher is a dream! The duel ice makers like WHAT.... amazing. I love watching my shows when I'm baking and can totally see when people come to my door, i mean i can keep going on and on, but FYI... buy it. :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Refrigerator out there!
on July 20, 2022
Posted by: DulceP
from Lyons, IL
lots of features one of my favorites is the touchscreen, add items to my shopping list, every time i buy a new item i can add i always know what i have in the fridge, i can also see through a camera what i have inside, i can watch tv, listen to music, look for recipes, is just like a smart tablet on the door of my refrigerator the beverage center is awesome, it comes with a pitcher, i love that there is a door to grab water my kids can't play with it. the middle door is an amazing feature, i can store my drinks. i am just very impressed with this samsung refrigerator is super modern and perfect for my household!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far we are very happy with our new fridge
on November 10, 2022
Posted by: Nati853
from North Carolina
We are liking this fridge quite a lot. Initially we were not sure if we would like the way it looked because our older fridge was stainless still and we liked it that way but I definitely like this new style too and I think the glass doors look great and are very easy to clean (big plus here). Inside, the space and the shelving is also great. I felt it easyto organize everything and that extra drawer in the middle is a very nice addition with the feature that allows the temperature to be different from all the rest. Now my favorite things: the built in water pitcher that refills itself as we use and the family hub. Im very happy with the built in water pitcher because its very convenient so you don't need to spend time filling it up anymore. My other favorite thing is the family hub: its great to have something like alexa built in their system because now we use alexa to do our groceries list. We also add notes to the memo we have on our home screen and even started to use the alarm function too, to remind us to giving our dogs medicines, etc. The hub also comes with easy access to recipes which I recently have started to explore. I fill this fridge comes with so many new features that we are still learning about it all. Having the smart things app to control lots of features like temperature, ice, etc via phone is also very nice. The only issue I've had so far was that after uploading one picture that we use as our home screen, I was never able to upload another, so that's something I still need to find a way to fix, but it's not important enough to give this fridge 4 stars instead of 5. As I said before, so far we are very happy with it and have no complaints.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this fridge!
on April 12, 2022
Posted by: GioValEmma
from Chino, CA
[This review was collected as part of a promotion.] It’s great being able to control the temps in the different areas. It’s already proven to be convenient to check if we had milk for our baby via the app!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product
on October 17, 2023
Posted by: SAtish
[This review was collected as part of a promotion.] Excellent product. Strong product. Very spacious. E can change panels easily
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best fridge!
on April 5, 2022
Posted by: Bryan
from Pembroke Pines, Florida
[This review was collected as part of a promotion.] I got this fridge 2 weeks ago and couldn’t be happier all of the features are amazing and it looks so good!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stops working within a month. Buy at own risk
on December 21, 2022
Posted by: Lohi
Bought Samsung bespoke 29cuft refrigerator thinking it would last longer and good quality, better service but Samsung priced me wrong 100 percent. The fridge stopped cooling within a week of installation/ delivery. After 3 service appointments the fridge still doesn’t cool cameras doesn’t work. Buy this if you are not on sure on how to fill your home. i am literally living with a refrigerator which doesn’t work since 35 days and the technician will reschedule the appointments at the last min. If you call customer care on how to live without fridge they will say don’t buy groceries that go in fridge lol. Not sure how many days this refrigerator will last as it couldn’t last even a month. Buy at your own risk
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, December 27, 2022
We're pleased to be of service, Lohi. We'll have your fridge fixed right away!
There's a simple checklist of items to review if your refrigerator is not cooling correctly, beginning with ensuring it has power and is installed in an appropriate location. Make sure your fridge has what it needs to do its job. Learn more from these details.
Cooling temperature with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
You may also watch our youtube video about "What to do if your refrigerator is not cooling":
https://www.youtube.com/watch?v=ogwmuhLH4G4
I have shared your model's user manual for more information. Turn to page 73 for reference:
https://downloadcenter.samsung.com/content/UM/202212/20221216131850999/FDR_RF8000B_F-hub_DA68-04402F-01_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145285033, to help our team pull up your information.
Have a great day!
^Chrystel
There's a simple checklist of items to review if your refrigerator is not cooling correctly, beginning with ensuring it has power and is installed in an appropriate location. Make sure your fridge has what it needs to do its job. Learn more from these details.
Cooling temperature with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
You may also watch our youtube video about "What to do if your refrigerator is not cooling":
https://www.youtube.com/watch?v=ogwmuhLH4G4
I have shared your model's user manual for more information. Turn to page 73 for reference:
https://downloadcenter.samsung.com/content/UM/202212/20221216131850999/FDR_RF8000B_F-hub_DA68-04402F-01_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145285033, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy
on September 4, 2023
Posted by: colt
from Florida
This is a great refridgerator, and I highly recommend purchassing this refridgerator. I have had this fridge for months now and my entire family loves it. The touch screen is amazing, and you. can control many features from your iPhone. My family is extremly happy with this purchase, and I recommend Samsung Bespoke to all my friends and family.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US