Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
399
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
20
93%of customers recommend this product.
(
273 out of
293)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
3
Some features not as expeded
on September 18, 2023
Posted by: Patm
from Georgia
[This review was collected as part of a promotion.] Some what Pleased with my purchase. Alexa functions tend to be problematic.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Chrystel, SEA Care, September 20, 2023
Hi there,
We understand the conditions you experienced with your refrigerator. Let's take care of the unit.
The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the corresponding bullet points which affect its ice production.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
We recommend following this guide for some tips to organize your fridge and save space.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146310190, to help our team pull up your information.
Have a great day!
^Chrystel
We understand the conditions you experienced with your refrigerator. Let's take care of the unit.
The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the corresponding bullet points which affect its ice production.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
We recommend following this guide for some tips to organize your fridge and save space.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146310190, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on September 18, 2023
Posted by: Oneindapipe
from Lubbock Tx
[This review was collected as part of a promotion.] I bought this refrigerator a year ago and I’m so satisfied that I did. I love the two different ice makers and two different ways to serve water. Also I love all the different things I can do online.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the space
on September 18, 2023
Posted by: Doug T
from Tampa
[This review was collected as part of a promotion.] Spacious inside. Ice maker has two types. Couldn't get a fridge with more features
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice features.
on September 18, 2023
Posted by: Frank
[This review was collected as part of a promotion.] I love it. No issues. Everything is great about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great futures
on September 18, 2023
Posted by: Oscar
[This review was collected as part of a promotion.] Good refrigerator, efficient and readable . Recommend
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great looking refrigerator
on September 18, 2023
Posted by: Jones2109
from Phoenix
[This review was collected as part of a promotion.] Really happy with or fridge. Looks great and functions well. It also used quite a bit less energy. Guests always comment how good the appliances look.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features.
on September 18, 2023
Posted by: Hairbyavi
from St.louis,mo
[This review was collected as part of a promotion.] We both this fridge back in May, I was very skeptical about it. But I'm so happy we did!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great future
on September 18, 2023
Posted by: Nairobi
from Georgia
[This review was collected as part of a promotion.] I bought this fridge almost a year ago and I’m so happy I did the best smart fridge ever❤️❤️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US